BlazeXReviews of blazexlaser.com

You guys need to definitely pick a different shipping method this is rediculous, 2days after label created than 3 days at that facility than another 3days at a different facility and still waiting with no delivery date in sight.

BlazeX has replaced the “brand new machine” I received that had a broken wire. They also sent me the missing parts for the rotary tool that were missing. This has been an ongoing process since I placed the order for the laser/cutter machine. I’m happy to say everything is resolved as of today, 10/21/26. And everything works without having to hire another technician to solder a broken wire.

I purchased the BlazeX in March. I decided to go with a different laser cutting machine. They wouldn’t allow me to send it back in March. I had to wait until May for them to accept it in United States according to them. It has been two weeks since they received the laser cutting machine back and I’m still waiting for them to refund me my money.

I ordered the BlazeX M3 Pro Laser Engraver and Cutter Ultra Set kit on May 21 and received it on May 23. When I inquired on Facebook about my order, I was told I received only the Basic set. I was informed that the other items would ship separately and that the inventory had to be replenished. Like many, I assumed everything was in stock. I finally received all items that came with the set by June 2. Also ordered the camera, but was told it wouldn't possibly be in until mid-June. Customer service does not feel 24/7 as advertised for me; they usually respond within 2 days. The engraver, however, works as I believe it's intended.