blaux.comReviews of blaux.com

I ordered 4 Blaux Bidets and received them. I also purchased the warranty for each of them. Two of them are defective and the others stop working. Tried reaching out to them but they keep sending me in a loop saying they can’t find my information. I’ve sent them a copy of the receipt as well as the warranty but still no help. This has been going on for 3 months now. Looking for a Consumer Attorney now since they want to play games Replying to the message: Hi Gaia, Here is my Order Number: 2219482571

If I could give a zero star I would. We ordered our product in Dec 2022 and received the product in Jan 2023, they charged our cc on 12/20/22. When we received the product and determined we wanted to send it back we tried calling and received no response. So we emailed them and they told us we could not return the product because we were outside of their 60 day return period. We tried calling and emailing again & even sent a copy of our cc statement showing they billed us 12/20/27 still and asked for a Return Authorization Number. No response... We disputed it with our cc company who gave us a credit and then this month 3/2023 reversed our credit because they said Blaux paperwork they sent to them showed they shipped it in Oct 2020. Our box shows a ship date of 12/27/22 but their name is not on the label. And the cc representative asked how could we prove they were lying.... Jan 18th, 2023 was our first email to them - our calls were before that date.

The claims made by Blaux about the performance of their ceramic heater are quite ridiculous! The heater does not heat even the smallest space it gives off virtually no heat. They don’t make returns easy and then require you to return it to Netherlands at your expense.(£15). They refuse to address my claim their product is not fit for purpose. Should have realised it’s too good to be true.

Horrible customer service..portable bidet won’t open emails not answered no phone contact on any web sites tried emailing again all week NO RESPONSE

I purchased Blaux Room Ionizers. I liked them but when I attempted to purchase replacement filters it was not so easy. The company gave me a web site that I indeed went to. Problem is their site stinks. The price they give you is not what they try to charge you. I made several attempts with customer service to get problem fixed. I even sent them a picture of the problem. Never got fixed. Now I have no filters and can no longer used the ionizers. Biggest waste of money. Do not purchase from them.

Habe leider die Bewertungen zu spät gelesen. Kann alles bestätigen: angebl. Lieferung über Tracking konnte nach Aufschlüsselung der Details widerlegt werden. Ware war zurückgegangen. Seitdem zig Emails mit der Bitte um neuliche Lieferung, die nicht mehr beantwortet werden. Bestätigt werden kann auch, dass Zusatzkosten bei der Bestellung erscheinen -allerdings erst, wenn die Paypal-Zahlung aktiviert wird. Ist alles sehr unseriös, so dass man nur davon abraten kann !!!

Received a pair of these for an early Christmas present. Sounded good when I received them (so I wrote a positive review) but realized the next day that one earbud wouldn't charge (even after multiple attempts). Contacted their customer service, via website, and was emailed a form to complete and submit so that they could work on my ticket/issue. The form was defective and wouldn't allow me to complete it. I emailed customer service and reported it. They responded that they were working on my ticket and would make it a priority. That was almost 3 months ago and not only is my issue not resolved but they won't even respond to my inquiries. What a sc!

Received order for 4 heaters but they are no way as efficient as described. It's like a slight draft of warm air in no way enough to heat a room. Tried to return and they just want to help you work them. Eventually agreed to refund but provide a postbox number which delivery companies will not accept. Several emails later still no response. Wish I'd read the feed back before ordering. BE WARNED! ORDER NUMBER 2320276407