blaux.com is listed under Malls & Marketplaces.
blaux.com (blaux.com) has 274 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Jeanette G.
Everybody needs to write to the Better Business Bureau and tell them about their experience with this company. Blaux is a fraudulent company. Don’t become one if its victims. The portable a/c units are not as advertised. Their website states that if you are not satisfied with your order, you can ship it back and receive a refund. This is a lie. The owner should be in prison.
Sue A.
Ordered battery powered ac unit waited 5 weeks got them. we ordered 2 they were not battery powered as advertised. Contacted Blaux and they offered 20% off if we kept them. We said no this is not what we ordered. They gave us an address to return them and said they do not pay return shipping cost. I just paid $31.83 to return them. Buyer beware do not order anything from them. They are not reputable co. They didn't give us what we ordered and it cost me to return them. when they didn't give me what I ordered. 0 stars they take a long time to reply to any emails. Don't do business with them I'm sorry we did.
Stephen H C.
I live in California and ordered 2 units for myself and my neighbor for $189.00 They arrived in good condition 2-3 weeks later. Mine would not hold its charge for longer than 2 hours. The next time I tried a little bit longer but the #1 issue was that it did NOT cool my room down at all. I emailed the company explaining my issue, asking for a refund. They responded the next day offering a 20% discount if I kept the item. I said no. The next email gave me an address to mail the package to and specified that the cost of return shipping was up to me. I expected maybe $20 at the most but USPS's cheapest rate was $47 to the East Coast.
Natalie S.
This nothing but a scam. I ordered August 29, 2020 sent wrong item. Still waiting for correct item going on 2 months now. Spoke with several customers service representative but refuse to refund me my money. Asked for corporate information they said they would email me. But I didn't receive any email notification. Do not order from this company Blaux...scam..scam..scam
Ronin A.
Blaux wearable ac arrived speedy quick and has an amazing cooling plate. One of a kind product that includes purify the air with filter and also ions. Awesome
Emmett B.
Purchased 2 Blaux portable AC units for $189. Received 2 Artic air units . Trying to figure out how to return for a full refund and the company has a tangled web of nonsense that leads to excuses for why you can’t contact them. BEWARE of BLAUX, criminals I suspect
John D.
why isnt an ATTorney General somewhere putting these people in jail? Waited 4 months for a delivery that was supposed to take a week. When the product arrived it didnt work anyway. Scam company, scam product in my opinion. They should NOT be allowed to advertise this aS A PERsonal air conditioner. It is nothing more than a basic very small fan blowing air over an ice cube. the unit is 4" square or so and it is nothing but a childs toy.
Natalie L.
Waiting for order or my refund. Ordered back in June. Email them a couple of times said I would get my refund by now.
