Blackmagic DesignReviews of blackmagicdesign.com

This company has huge problems. I wouldn't waste my time trying to learn this software, as it is full of bugs which have cost me serious money from wasted time. They never respond in a timely manner. I am a paid license holder for v.20.3.2. I have tried to ask for the support I am owed, but they consistently avoid me, likely because they don't have answers for why there is so much that just doesn't deliver based on their representations. The program itself is a tangle of odd and illogical twists and turns. They issue upgrades so full of things that don't work, it would blow your mind. 35 Years with Mac computers as a professional artist and this tops the list as the worst software of my career. Stay away!

Davinci Resolve in 2026 is plagued by so many random bugs and such notoriously unintuitive UX that I hate it with passion and will be switching to good old Premiere Pro. Absolute state of this company. Currently audio stop playing back mid project, and there's nothing I can do about it (forget soloing, routing, patching - nothing works) that I need to restart my project. This company is a joke.

The poor rating is because Black Magic Design engineers don't seem to think it's important to provide a straight forward path to make this product work. Once you figure out the very confusing website and are able to download the necessary driver, just installing the driver won't make the device be recognized by the computer. You have to go into the guts of the MacOS by way of "recovery mode" and turn off several security settings. If you know what you are doing (because you've gone through the process a dozen times before), it will require several restarts and navigating through the system security settings before it will work. Otherwise, it won't. On top of all that, the latest version 15 of the driver does NOT work at all with M2 Mac OS Sequoia. After trying multiple drivers (making sure to uninstall each before installing the next!), I finally found that version 12 does work. The product works fine once it is finally recognized by the computer. The implementation and documentation of this product is pure shit and I would NOT recommend this to anyone unless you have no other option. I would have been willing to buy a higher ticket model of Black Magic streaming box, but based on my very frustrating experience with the UltraStudio G3, I have no faith whatsoever in Black Magic and will not pursue future purchases. Big thumbs down to the Black Magic engineers for selling such a poorly implemented product.

Charges an exorbitant of money for their editor but are too cheap to include the most common audio codec (AAC) on Linux. They don't even have a working Linux installer.

Horrible bunch of lauzy scammer programmers. I hate your guts. You just wasted 5 hours of my life to crash, stuff my memory with cache and never save my tracking. THE WORST SOFTWARE IN THE HISTORY OF PROGRAMMING. Updates don't work. The UX is utterly against all logic. You deserve to fail as a business and I wholeheartedly wish that you do.

Seit Ver. 20 einfach schlechter geworden

Da Vinci Resolve, Used for a number of years now, never had any issues with it, Unusual perpetual license model I suspect this will eventually change to Annual. Excellent product, good value, powerful, steep learning curve though to be expected. Would recommended for someone into video editing, better than Adobe in my opinion. Not used, or needed to, customer service so cant comment on that.

Support is unhelpful and unresponsive. I have given them what they want as well as called and followed up many times and now I get no response. Please do not use cloud share for important projects. Just send a drive and do not use cloud store. It's still very BETA even though they advertise it as not.