BJ's RestaurantsReviews of bjsrestaurants.com

I am extremely disappointed with my recent experience regarding a bonus gift card from BJ's Restaurants. The gift card did not work when I attempted to use it, which was both embarrassing and frustrating. Multiple emails had been sent to the Rewards Services team explaining the situation. Despite explaining the situation and providing the necessary details, no meaningful resolution has been offered. The lack of accountability and urgency in addressing what should be a straightforward issue is concerning. If this matter is not resolved within the next two weeks, I will have no choice but to pursue legal action.

Very high priced. The service is not so bad but prices are too high. I tried nachos and drinks taste is satisfying but priced too high, we really became disappointed.

Colleen is the BEST! We have been to BJ’s three times, I was hesitant to return as the food and wait staff did not call to me to return. Colleen got you another returning patron! Of course, asking for Colleen! She listened, answered questions and service was 150%. She was not only kind, but helpful. She is pure joy for Golden’s BJ’s! Wait staff at BJ’s in Boulder could really use lessons from her on how to make the patron’s dining a delightful, engaging experience while giving full top notch service! She walks the talk with energy and a smile. Thanks, Colleen, you are amazing and we thank you!

Nachos were very, very sad. One of the worst dishes I’ve seen. Two cubes of chicken obviously not fresh but definitely manufactured in bulk. Got the boneless chicken wings. more like chicken nuggets, food, and debris all over the floor Won’t be going back anytime soon

I took my son here for our Sunday Mom, Son dinner date, and initially everything was going well. After my son admitted he didn't like the pot stickers (which were doughy), I suggested wings, and our food came looking delicious and ready to eat. However, once we received our food, minus the condiments my son asked for, arrived, it seemed our waitress suddenly checked out on us. I sat patiently tried to gain the attention of any staff members for boxes, the bill and to check that my additional to go order was placed unsuccessfully. When our waitress returned she informed me she forgot, and would place it then (never mind I asked her to put it in when our food came). We sat waiting on our to go order, boxes and the bill for over 20+ mins unnecessarily. It seemed once we were served, her job was done, and although I feel as though she had unconsciously checked out on us, I don't know what could have distracted her, and we were attended to by other waitstaff. I gave a generous tip as I ALWAYS do, nonetheless, I won't be returning to this establishment anytime soon.

"WE LOVE BJ's RESTAURANT" BJ'S IN GOODYEAR, AZ (LOCATION #632) MADISON A. IS SO WELCOMING SHE'S ONE IN A MILLION HER HOSPITALITY IS WONDERFUL

Sat at the bar for happy hour. Ordered octoberfest beer and bartender told us they were out. My wife ordered avacado rolls and the came back and said they were out. We ordered the sliders and took 45 minutes after a few inquiries why it was taking so long. They answered in a couple of minutes which was not true. Staff standing around taking Brookfield on Moorland will not go back

My experience was enjoyable. Good variety of drinks and pleasant atmosphere.