BJ's RestaurantsReviews of bjsrestaurants.com

We go to the one at 5447 W Loop 1604 N, San Antonio, TX 78253 and we usually have a great experience. There is a server at this location who really notices when the kitchen messes up my food. Having MCAS, this is so very important to my entire day. The food quality is not as reliable on my stomach as it once was, so I deducted a star. Some of the meat and dairy has been tasting off lately. My biggest gripe about any restaurant is when they start making changes to save money but do not tell their customers. People can get sick from the substitutions and that is an issue. I’m not saying that’s what they are doing but it most certainly tastes like it. That and I’ve developed the inability to eat some of the foods I used to there a few months ago.

BJ's Restaurants offers a solid casual dining experience with an impressively diverse menu, including standout deep-dish pizzas, generous portions, and their signature Pizookie dessert, which consistently receives high praise. The craft beer selection and happy hour deals are strong highlights, making it a great spot for groups, families, or beer enthusiasts. However, service can be inconsistent—wait times are often long during peak hours, and staff attentiveness varies. While the food quality is generally good, some dishes feel overpriced for the execution. Overall, BJ's earns a 4 out of 5 for variety, portions, and the Pizookie, but it falls short on speed and consistency during busy periods.

I took my son here for our Sunday Mom, Son dinner date, and initially everything was going well. After my son admitted he didn't like the pot stickers (which were doughy), I suggested wings, and our food came looking delicious and ready to eat. However, once we received our food, minus the condiments my son asked for, arrived, it seemed our waitress suddenly checked out on us. I sat patiently tried to gain the attention of any staff members for boxes, the bill and to check that my additional to go order was placed unsuccessfully. When our waitress returned she informed me she forgot, and would place it then (never mind I asked her to put it in when our food came). We sat waiting on our to go order, boxes and the bill for over 20+ mins unnecessarily. It seemed once we were served, her job was done, and although I feel as though she had unconsciously checked out on us, I don't know what could have distracted her, and we were attended to by other waitstaff. I gave a generous tip as I ALWAYS do, nonetheless, I won't be returning to this establishment anytime soon.

My experience was enjoyable. Good variety of drinks and pleasant atmosphere.