bistroMDReviews of bistromd.com

The food is amazing, and it's hard for me to understand how I'm losing weight, but I am. The portions are pretty big, and the kinds of food I get to eat are definitely not what I thought I'd be eating on a diet. It's great to not have to think about what I'm going to prepare for dinner, or worry about which fast food chain I might wind up eating at for lunch. I did have an issue with one of my meals being incorrect a few weeks ago, but their customer service team was really good about refunding my money for the meal, and they had me contact their dietitian to get suggestions for what to prepare in place of the missing meal. The dietitian I spoke with was great, and she made me feel really comfortable talking to her about my weight loss and even suggested that I call back in a few weeks to see if any changes should be made to my diet if I plateau, which was something I shared almost always happens to me when I'm on a diet. I would definitely recommend this program to anyone!

Wow this is great tasting food , best frozen food for sure-, sorry mom, I am licking the tray clean!! How do they do this??

I was REALLY hoping this program could help us lose weight in a healthy way... I wanted to TRY it out. But BEFORE, even getting the first shipment, the second shipment was already charged to my card! I realize they need to prepare the food to have it shipped on a timely manner but without knowing, if you even like the food, these future charges are made. When I emailed within their time slot, to refund that money (which was on a weekend, I realized they are closed, so I couldn't even talk to anybody, that's why I sent an "email"). Following up, after weekend, the girl gave me a run around, that because I didn't mention "CANCEL", the money would NOT be refunded and was obligated to receive the last shipment and charge! But by then, I was able to try the food and it was not what expected, their ingredients are not healthy choices and CHICKEN was very repetitive. I called my credit card to dispute their charge and did a "return to sender on last shipment". This is what I told the girl I would do, if she did not cancel the shipment, which she was STILL within a time frame of canceling shipment, if she wanted to but she was adamant about this last charge and that I would have to have this last shipment. I wasn't about to be forced, to accept something I was not happy with and keep food I had no intentions of eating, so I "returned to sender". The girl who I spoke with didn't seem to care about my issues and when asking for a manager, she said they are not available and will say the same to me... When I asked for their name, I sent an email to their attention and their response was as indifferent, as to the girl I spoke with... The SERVICE and food was indigestible! But they are sure quick, to charge you, on a timely manner, to their benefit!

The food is good and an easy program to follow.

All meals are great tasting. Food also tastes fresh, unlike any other pre-frozen meals. Snacks are also very good.

I have just received my first shipment of meals. Love the variety and very tasty, I feel rich.......why you ask? We'll I have a personal chef to balance my nutritional , healthy meals delivered to my door.

...she says that anything you like is either immoral, illegal or fattening...this food is amazingly tastey, filling and satisfying. I have only been on the program for 3 days but am really enjoying the food....it's better than I can make...and easier. I have 42 pounds to lose and this plan will make it very easy!

I was so excited to get my 1st box of food. I had changed my order from any seafood to chicken entrees. When I got the order it had the original order of 3 seafood entrees. I called customer service who did not seem to care so I cancelled my account. What a bummer since I was looking forward to staying on with bistroMD for a long time. It's important to have good customer service and this isn't the case at bistroMD.