bistroMDReviews of bistromd.com

Great Product! Not really sure how I would live without Bistro MD. I am a full-time college student with 2 different internships and 2 other quarter-time jobs. The program is great for those who have busy lives like myself. I usually grab three meals out of my freezer in the morning. I'll eat the breakfast at work, the lunch during class (as I have no lunch break), and dinner at work. The meals taste great and get delivered consistently. I was a little skeptical so I only ordered one week of meals during my first week of classes, and it was everything I'd hoped for. I had read reviews about food spoiling, but all four weeks of my meals have come in frozen and haven't had an issue with bad food. Quick meals without having to waste time going through a drive thru for food that is awful for my body. I gained over 30 pounds since my freshman year of college (most likely due to drinking and drive thrus) and this program is helping me get control of my appetite and health. I also save time going to the grocery store and don't have to worry about food spoiling or going bad in the fridge because I forgot it was there, or didn't want to eat the same thing every day. Overall great product and I plan to use them until I graduate and probably after that as well.

Updated Review: I wanted to report back that the BistroMD customer service did contact me and they have shipped me the correct selections for my last shipment at no charge. This shipment arrived on time and accurate. I appreciate the customer service team responding and shipping me the correct selections. My Original Post: The first week, my promo week, was full of learnings and mostly disappointments. The website could have made the low-carb options clearer (vs. calling it the menopause plan) but I struggled through the app nonetheless and made my selections. Problem solved- right? Nope, when the customer service person received my email inquiry on low carb options, they reset the entire menu and it lost ALL my tedious selections. So, I wasted another 30-minutes making selections again. Problem solved- right? Nope, when I emailed customer service about desiring to drop the snacks from my program, guess what they did... reset my selections once again... so guess what happened? I lost all my selections and ended up with items I would not have selected. My selections were clear and should have been saved or recreated regardless of the account changes. It should have been clear and easy for the customer service to remove the snack selections and maintain the rest of my selections, but they didn't even try to rebuild the desire menu or offer me enough time to go back and make the selections. I like seeing businesses pop-up to help bring healthy food options to busy people. Let's hope they take this criticism, provide a good solution, and make the necessary adjustments to improve their product, web application, and customer service.

Great experience. Good food, plentiful and expertly seasoned. A lot of variety to choose from. I especially enjoy the support group. The website is easy to use. I have no suggestions for improvement.

Food is delicious and healthy.

The program is so simple and very effective. In fact so much so that this is my second time on it!

Love that this meal plan, it has all fresh food and it helps me control my portions. If you want to control your eating habits and want healthy, fresh and delicious food options, I would recommend BistroMD

Some of the food is okay. They do a good job with spices. However, they're not very customer friendly. I made my initial order on a Tuesday, received my first order on that Friday. Saturday went into the system to make my meal selections for the coming week and found out I couldn't because it had already been locked in. Turns out it was locked within 24 hours of my initial purchase without any warning. Half of the meals they sent in the second delivery, I couldn't eat and they were unwilling to work with me on it. Just not a great experience. If the food was better tasting I might have stuck with it longer but add in the bad customer experience and I'm not a fan.

Food is ok, portions small, but biggest issue is the amount of non-recyclable materials used in packaging and shipping.