At bistroMD, we reject the idea that healthy weight loss food must be bland and boring. We are passionate about providing delicious and healthy meal delivery plans that are perfectly suited for weight loss. Our programs are created using Dr. Cederquist's proven science for healthy weight loss. You choose and customize your weekly menu from our wide selection of delicious entrees. Our dietitians create a recommended program that is nutritionally balanced for healthy weight loss and fits your lifestyle. It doesn't get easier than this!
bistroMD (bistromd.com) has 642 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
bistromd.com
Website
bistromd.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
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The company replied to 37% of reviews.
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Most recent review: October 2026.
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I started with the program on January 1, and have stayed with it faithfully. I believe I have lost some weight but consider this new healthy way of eating as a lifestyle change, so, for now, I'm avoiding the scale. I have enjoyed many of the meals, but have excluded several others that for me are too spicy, or have flavors that don't appeal to me, like cumin and curry. My only negative is that at least a couple of times, I've received meals that were different than what I ordered, a substitution I guess, or maybe a fulfillment mistake. Either way, it's disappointing as I review the menu each week and take the time to manage my preferences. So far the shipments have always been on time and arrive in great condition. Summer temperatures will be the real test.
Response from bistroMDJan 30, 2020
Hi there! Thank you for your review. We're glad that you're enjoying the program and adjusting well to your new healthy lifestyle. We would be happy to look into any items that you received and were not expecting. Please contact the bistroMD customer service team at 866-401-3438 or email [email protected] if there's ever an issue with your order. Thank you for inviting bistroMD to be part of your health & wellness journey!
PA
Paul
The food is outstanding and the weight…
The food is outstanding and the weight loss just continues.
Response from bistroMDJan 30, 2020
Thank you so much for your review, Paul! We're thrilled that you're enjoying the program and having great results. Thanks for sharing your experience!
JI
Jill
Terrible Customer Service and Complete Rip Off
Completely incompetent and inconsiderate customer service. They have no issue taking your money and screwing up your order and then doing nothing to make it right.
This is just the most recent of several interactions with the company. I was on a 7 day meal plan, and made the request to change to 5 days. I had already selected a menu for the week. They then processed the request, reset the menu, and provided less than a 6 hour window to log in and change the menu before the deadline. I now have five days worth of food that will be thrown out as it is items that are not at all something I will eat. When I contacted them about this issue I was blown off, and told it was my fault I didn’t log in. Wouldn’t it have been easier and more satisfactory to simply remove two day of my already created menu, then to reset the entire thing? You might think, but they obviously don’t! A complete waste of money.
You should also know that the food choice you have are hit or miss. Some weeks somethings available and other weeks it’s not. It is completely inconsistent. They’ll also email you about new food items and suggest you try them, when they aren’t even available for you to try. A complete rip off.
JZ
joseph Z.
This company is a RIPOFF
This company is a RIPOFF, they have hidden cost hidden everywhere on their site! We bought a diebetic plan for someone, their pricing page CLEARLY states 119.00 per month.....there is NO other info on that pricing page that states the price will nearly DOUBLE after the first week! Customer service horrible, they hung up on me when i called to complain about their shady tactics....STAY AWAY!
UPDATE: After your response below....I DID NOT MISUNDERSTAND...the pricing .....it is NOT on the page....I have sent you the screenshots of your own web site pages that you apparently dont know whats on them!
ANYONE go to this page and see the "pricing" ..you tell me if you see anywhere that they state the price will change, or "ony for the first week".....
Response from bistroMDJan 16, 2020
Hello Joseph,
We are sorry that you misunderstood the pricing of our weekly meal delivery service. We did issue you a full refund for your second delivery due to this misunderstanding, despite our policies and website messaging that clearly state that our offer for new members is for their first week/delivery.
Contrary to the point you make about our order page containing "no other info on that pricing page that states the price," our order page (https://www.bistromd.com/order) is quite clear in showing the original price of each program offering, less the 25% off and free shipping offer that we provide to new customers. This first week trial offer is intended to allow new customers a chance to try the meals at a reduced cost for their first week.
We do not in any way attempt to hide that the discount is on the first week only, and in fact the second line of text on our order page states, "Get 25% Off + Free Shipping on Your First Week." Further, there is a banner immediately below the "order now" buttons on the page that restates the "first week" language for the 25% offer. Even further still, the special offer details just below that banner indicates that, "Future weeks will be billed at regular price."
In our shopping cart, we clearly state both the "weekly price" as well as the "first week total". Our shopping cart has terms and conditions that clearly state each of the above elements yet another time. In addition to this, we send an order confirmation email that shows the breakdown of the price you paid today as well as the price for future weeks.
Anyone who wishes to confirm the statements above can simply visit https://www.bistromd.com/order to see for themselves.
Again, we are sorry that you misunderstood the terms of our service. We are a family-owned business that prides itself in transparency and integrity in everything that we do and felt the need address the multiple false claims that were made in your review.
Thank you,
bistroMD Team
DD
Dale D.
I've been quite impressed with the quality and selections
I've been quite impressed with the quality of BistroMD meals. Even though I've lost a little over 35 lbs since the beginning of October following the plan, i don't feel like i'm starving or denying myself. It's like going to a restaurant for every meal!
Response from bistroMDDec 10, 2019
Thank you for your review, Dale! Congratulations on your success with bistroMD! We're thrilled that you're enjoying the program. Thanks for choosing bistroMD as your health & wellness partner!
KW
Kristin W.
The food is great and I really like…
The food is great and I really like that you continue to make new dishes! Great costumer service as well. Thank you!
Response from bistroMDDec 10, 2019
Thank you for your review, Kristin! We're glad that you're enjoying the wide variety and new meals on the menu. Thank you for choosing bistroMD as your health & wellness partner!
AB
Audrey B.
Check your recommended menu each week!
The algorithms for menu selection needs to be tweaked or be in the habit to check and change the weekly menu before each week's deadline. Who wants to eat tilapia 3 meals in a row or earlier for lunch and dinner on the same day?
Response from bistroMDDec 10, 2019
Hi Audrey, thanks for your feedback! We're always working on making improvements to the bistroMD experience. To ensure you're getting the most out of your bistroMD program, we recommend reviewing your menu each week and customizing to your liking. We hope you continue to enjoy the program. Thanks for choosing bistroMD as your health & wellness partner!
DK
Dee K.
New to program.
New to program.
So far so good.
Response from bistroMDDec 10, 2019
Thanks for sharing your experience so far, Dee! We're very glad that you're adjusting well to your new healthy lifestyle with bistroMD. Thanks for choosing us as your health & wellness partner!
