bistroMDReviews of bistromd.com

The first deliver went well. The second one not so much. They won't allow you to edit meal changes a week prior to delivery date. My second delivery was mostly breakfast meals which I did not signed up for. I never selected a plan that included breakfast, only lunch and dinner. I contacted them and they blamed me, said the random items were picked by the system based on my preference and sorry to lose my business. I got charged over $200 for breakfast meals, eggs and vegetables. I bet each meal cost them under $2 to make.

I would rate zero if I could. First of all they scam you out of your money before you place your order. It’s supposed to be easy for seniors to navigate. I have called to cancel which I thought was done but I still had an order coming. I didn’t even choose the order. They said it was processed already. I refused it from fedex & now they are telling me that I can’t get a refund.

The meals are less expensive than other "healthy" meal competition on the market. I paid about $10 a meal for two weeks. They were mostly inedible. Either soggy, or bland, most of the time looked very unappetizing (brown and yellow). One of my teenage kids said their school's cafeteria offers much nicer, greener, and fresher choices. More than half the time, I barely ate half of the (small) portion, threw out the rest and had an apple and yogurt to fill my stomach. So in that sense, I did eat healthy...the frozen meals you can get at major grocery stores are way better than these. I get it, when you remove excess salt and want to be under 600 calories, it may just not be possible to deliver than in a frozen mass produce package.

It seems to me that the menopause menu is exactly the same as the standard menu. I really don't think they address different diet needs. The veggies are soggy. I feel like most of the meals have a weird after spice left on your palate. Even the meals that are not labeled spicy have this weird spicy thing going on. It seems expensive for the amount of food you get in each meal. I don't recommend it.

Don't fall for this Scam! We tried the 1/2 off one week promotion just to give it a shot. The meals themselves were not TOO bad, just massively lacking in flavor, but nothing salt and pepper couldn't fix. The problem came with then being automatically billed into a subscription plan at full price afterwards. As soon as I got the credit card notification, I called their customer service and explained the situation and was basically told too bad. Not only did were they not willing to work with me at all but the order they forced upon me didn't even follow the actual order I did place. That trial week I had ordered all Lunch/Dinner options, the force upon me order was sent with several breakfast options which, those were in fact, bad! I would highly recommend avoiding this service at all costs.

This company is an absolute nightmare. I cancelled my BistroMD subscription BEFORE the New Year, well in advance of any new billing cycle, and yet they charged my card again anyway. Now I’m stuck with overpriced meals I never wanted, never approved, and explicitly tried to avoid. Customer service is essentially non-existent. There is no meaningful way to speak to a real human being. You’re funneled into useless AI chat bots and email loops that go nowhere, repeat scripted responses, and resolve absolutely nothing. This feels intentional. Let’s be clear: • I cancelled properly • I did not authorize a new charge • They took my money anyway • There was no real support when I tried to fix it This is predatory subscription behavior, plain and simple. Charge first, ignore later. If you value your money, your time, or your sanity, do not give this company your credit card. Plenty of meal services exist that don’t rely on shady billing practices and automated stonewalling. BistroMD is not one of them. I will be disputing this charge and warning others everywhere I can.

2* stars for efficient delivery, but the food is disgusting. Feel like I'm eating dog food. Threw away the majority of my meals.

Missing 7 meals from my package. It's extremely overpriced and the portion sizes are absurdly small. Many of the meals I received has less than 200g. 3 meals make up for about 1.2lb of food, per day. If you want to starve and feel robbed, go for it!