BirdfyReviews of birdfy.com

Response from BirdfyJun 14, 2026

Hi Rob, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience and frustration caused by the shipping delays and tracking issues. We checked the latest update, and it appears that your package has already been delivered. We hope you were able to receive it successfully. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! Warm regards, Birdfy Team

Response from BirdfyJun 12, 2026

Hi Maria, Thank you so much for your kind words! 🌟We're absolutely thrilled to hear that you're loving the product. It means so much to us to know our customers are happy. If you ever need any assistance, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 12, 2026

Hi Carole, Thank you so much for taking the time to share your experience with us. We're glad to hear you loved the pictures your friend captured with her Birdfy feeder! We're truly sorry to hear that the clip mechanism has made it difficult for you to use the feeder, and we completely understand how challenging this can be with arthritis. Your feedback is also very valuable, as it highlights an accessibility concern we'll take note of for future product improvements. We're happy to hear you've already reached out to our customer service team regarding a return and refund. Please keep an eye on your inbox, and our team will be in touch with you shortly to get everything sorted out as smoothly as possible. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Regards, Birdfy Team

Response from BirdfyJun 12, 2026

Hi Jill, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our support team will reach out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyJun 12, 2026

Hi James, Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with the product quality and found the instructions clear and the app easy to use when loading your new cameras. Making the setup experience as smooth as possible is something we really care about, so your feedback means a lot to us! If you ever have any questions or need assistance, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 12, 2026

Hi Mary Ann, Thank you so much for your feedback. We truly appreciate your kind words and your loyalty. It means the world to us to know that our commitment to standing behind our products and providing helpful support makes a difference. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJun 11, 2026

Hi Mike, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience navigating our site and that your Birdfy blue bird box with dual cameras arrived on time. We hope you enjoy watching your feathered visitors! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJun 10, 2026

Hi Pierre, Thank you so much for your amazing feedback! We're absolutely thrilled to hear that our products have been a life changer for you, and it's wonderful to know that our customer service team made such a positive impression. Your kind words truly mean the world to us and motivate us to keep delivering the best experience possible. If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Regards, Birdfy Team