BirdfyReviews of birdfy.com

Response from BirdfyJun 27, 2026

Hi Greg, Thank you so much for your thoughtful feedback and for sharing your experience — we really appreciate it 😊 We’re glad to hear the guard was easy to install and has helped reduce the grackles from dominating the feeder, even if there’s still room for improvement. Your suggestion about a weight-based perch is very insightful, and we’ll be sure to pass this along to our product team for future consideration. If you ever need anything else, please don’t hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We’re always here to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 27, 2026

Hi Tonya, Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that our support team made such a great impression — being friendly, patient, and knowledgeable are qualities we truly pride ourselves on. Going above and beyond for our customers is always the goal, and it's incredibly rewarding to know that came through in your experience! If you ever need anything in the future, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 27, 2026

Hi Shannon, Thank you so much for your wonderful feedback! What a lovely gift to receive — we're thrilled to hear that you're absolutely loving your Birdfy feeder! It's also great to know that you've already been exploring our accessories. We hope they enhance your bird-watching experience even further! We're glad our customer service team was able to support you during the recent outage. We always strive to make things right for our customers as quickly as possible. If you ever need anything, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 27, 2026

Hi George, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration this situation has caused. This is not the experience we want for you, and we genuinely want to make this right. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available for US customers, 9 AM–6 PM EST). This will allow us to look into the issue and work toward a solution as quickly as possible. Our team will be happy to guide you through the next steps. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyJun 27, 2026

Hi Eileen, Thank you so much for your kind words and loyal support over the years! 🎉 It truly means the world to us to hear that the Birdfy 1 has continued to bring you joy — that's exactly what we strive for! We're also thrilled that our customer service has been a positive part of your experience. Reviews like yours inspire us to keep raising the bar. If you ever need anything, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 27, 2026

Hi Lisa, Thank you so much for taking the time to share your experience! We're really glad our customer service team was able to keep you informed throughout the process — that's always our goal! 😊 It's wonderful to hear that the compensation gifts were a nice touch. We truly appreciate your patience and understanding. If you ever need anything in the future, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJun 27, 2026

Hi Robert, Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the easy setup and that the solar panels are keeping everything running smoothly without any hassle. It warms our hearts to know the birds are loving the feeder too! That's exactly the experience we aim to provide — effortless for the homeowner, delightful for the birds! If you ever need any assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJun 27, 2026

Hi LMN, Thank you so much for your amazing feedback! We’re truly happy to hear that you had a great experience with our customer service. Your kind words mean a lot to the whole team and really encourage us to keep doing our best. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team