BirdfyReviews of birdfy.com

Response from BirdfyJul 13, 2026

Hi, Thank you so much for your wonderful feedback. We're thrilled to hear you're loving the product! The all metal version is a fantastic choice for keeping those pesky critters at bay — we think you're going to love it even more! If you have any questions or need assistance along the way, feel free to reach out via Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 14, 2026

Hi Scott, We’re very sorry to hear about your experience — that’s certainly not what we want for you. This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention. We want to make this right. Our support team will reach out to you via email to assist further, so please kindly check your inbox when you have a moment. Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers). Warm regards, Birdfy Team

Response from BirdfyJul 13, 2026

Hi Jenny, Thank you so much for your kind words! We're thrilled to hear that you're enjoying your Birdfy. It's always wonderful to know our customers are happy with their experience. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJul 13, 2026

Hi Wendy, Thank you so much for your kind words and for being such a loyal Birdfy customer! It truly means the world to us that you're on your 4th purchase — that kind of trust and support is what keeps us going. We're committed to always providing you with great products and top-notch assistance. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJul 13, 2026

Hi Joyce, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly appreciate you bringing this to our attention. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyJul 13, 2026

Hi Steven, Thank you so much for your kind words about our customer support team—we truly appreciate them! We're sincerely sorry to hear about the hardware issues you've experienced with your bird feeder. We completely understand how frustrating this must have been, and it's certainly not the experience we want you to have. We'd love the opportunity to make things right. Please reach out to our Customer Support team through Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9:00 AM – 6:00 PM EST). Our team will carefully investigate the issue and work with you to find the best possible solution as quickly as we can. Thank you for your patience, your honest feedback, and for giving us the opportunity to help. We look forward to getting this resolved for you so you can get back to enjoying your bird-watching experience. Regards, Birdfy Team

Response from BirdfyJul 12, 2026

Hi Shankar, Thank you for taking the time to share your feedback. We're sorry for the frustration caused by the delivery experience. Upon checking the tracking information, we can see that your order has been marked as delivered. We kindly recommend checking around your property, with household members, neighbors, or any safe delivery location where the package may have been left. If you're still unable to locate your order, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We'll be more than happy to investigate and help get this resolved for you. Thank you for your patience, and we hope you'll be enjoying your Birdfy product very soon. Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 12, 2026

Hi Kelly, Thank you so much for your feedback! We're delighted to hear that you're enjoying the camera quality, solar panel, and being able to watch your backyard birds even when you're away. Your kind words about our customer support truly mean a lot to our team. Thank you for your trust and for recommending Birdfy to others. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! Regards, Birdfy Team