BirdfyReviews of birdfy.com

Response from BirdfyJul 12, 2026

Hi Daniel, Thank you so much for your wonderful feedback! We're thrilled to hear that the hummingbirds found your feeder so quickly. We appreciate your feedback about the solar panel availability and apologize that the 8W version was out of stock. We hope the 5W solar panel works well for your setup, and we'll certainly share your feedback with our team. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Regards, Birdfy Team

Response from BirdfyJul 14, 2026

Hi Leigh, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly appreciate you bringing this to our attention. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyJul 11, 2026

Hi Cassandra, Thank you so much for your wonderful feedback! We're thrilled to hear that our website made it easy for you to find all the information you needed and that the checkout process was a breeze. We're so excited for you too — we can't wait for your product to arrive! We're confident you're going to love it. If you have any questions in the meantime or once your order arrives, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 14, 2026

Hi Wendy, We sincerely apologize for the inconvenience this has caused. This is not the experience we want for you, and we truly appreciate you bringing this to our attention. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available 9 AM – 6 PM EST). Our team will be happy to investigate the issue and guide you through the next steps to resolve it as quickly as possible. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team

Response from BirdfyJul 11, 2026

Dear Customer, Thank you so much for your thoughtful review and for being such a valued member of the Birdfy family! We're truly grateful for your support and are delighted to hear how much you're enjoying your Birdfy devices and the community. We're sorry to hear about the issue with your Hummingbird Duo Pro. We'd love the opportunity to look into this for you and help get it resolved. Please reach out to us through Birdfy Chat, email, or phone support (available for US customers), and our team will be happy to assist. Thank you again for your trust, encouragement, and kind words. Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 11, 2026

Hi Beryl, Thank you so much for sharing your experience with us! We're sorry to hear about the solar panel wire — those sneaky squirrels can certainly be persistent! We're glad you went with the protective coating version and hope it does the trick to keep them at bay. It warms our hearts to know that despite the challenges, you and your family have been enjoying the feeder so much and spotting some beautiful birds along the way. That's exactly what Birdfy is all about! If you have any questions about your new order or need any assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 11, 2026

Hi Susan, Wow, thank you so much for this incredible feedback! We're absolutely thrilled to hear that Birdfy has won you over after trying other brands. That truly means the world to us! We're so glad you're loving the video and photo quality, and it's wonderful to know our customer service team was able to take care of you quickly and get a replacement camera out to you. That's exactly the experience we always strive to provide! Five feeders and counting — you are a true Birdfy fan, and we love that for you! We hope your newest feeder brings you even more beautiful bird sightings. Thank you again for your continued support and loyalty. If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching! 🐦 Regards, Birdfy Team

Response from BirdfyJul 11, 2026

Hi Roger, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration this situation has caused. This is not the experience we want for you, and we genuinely want to make this right. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available for US customers, 9 AM–6 PM EST). This will allow us to look into the issue and work toward a solution as quickly as possible. Our team will be happy to guide you through the next steps. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy Team