BirdfyReviews of birdfy.com

Response from BirdfyFeb 3, 2026

Thank you so much for sharing your awesome experience, Clifford! We're truly delighted to hear that our team has been courteous and knowledgeable in helping you. It warms our hearts to know your wife enjoys watching the birds on the feeder, and we're sure she'll absolutely love the birdhouse you got her for Christmas! What a thoughtful gift! We take great pride in creating durable, high quality products that can withstand the elements and provide years of enjoyment. We're thrilled you're looking forward to many seasons of birdwatching ahead with your feeder and birdhouse! If you ever need anything or have questions, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy birdwatching! 🐦

Response from BirdfyFeb 3, 2026

Thank you so much for your feedback, Tom! We're thrilled to hear that you're enjoying your 2 feeders and nest, and that our products have met your quality expectations. It's great to know our support team has been there when you needed us! If you ever need anything or have questions, please reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy birdwatching!

Response from BirdfyFeb 3, 2026

Hey Jill! Thanks for the feedback! I'm glad everything went smoothly. If you need any help, just reach out to our support team. They're always available to answer any questions. Happy Bird watching!

Response from BirdfyFeb 2, 2026

Hi Andy, Good day! Thank you for sharing your experience, and I sincerely apologize for the frustration you've encountered with both of your orders. We're also reviewing our inventory management system to ensure our website accurately reflects stock availability in real-time, so this doesn't happen to other customers. For any issues that require immediate assistance, we recommend reaching out to our Chat support team or Phone team (for US customers). You can also send us an email through [email protected]. Our support team is always available to assist you whenever you need help. Best, Mark

Response from BirdfyFeb 2, 2026

Hey Wick, We’re really sorry to hear about the connection issue and understand how frustrating this can be. This is not the experience we want for our customers. Our support team is always available to help troubleshoot and resolve this as quickly as possible. In this case, please allow me the chance to assist you with connecting your cam! Best, Mark

Response from BirdfyFeb 3, 2026

Thank you so much for your kind words, Elizabeth! We're thrilled to hear that your package arrived quickly despite the snowfall delay. We completely understand about waiting for warmer weather to mount it! We're confident you'll love it once you get it set up. If you ever need anything or have questions, please reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy birdwatching! 🐦

Response from BirdfyFeb 3, 2026

Thanks so much David We are thrilled the feeder arrived quickly and is already attracting so many birds on day one If you need anything reach out via Birdfy Chat email or phone support Phone support is available for US customers!

Response from BirdfyFeb 3, 2026

Hey Brian! Thank you so much for this incredibly kind and thoughtful message! We’re truly grateful for your support and for taking the time to share such a detailed experience. It means a lot to hear that you’re enjoying not only the feeders, cameras, and app, but also the way everything comes together in one place. Knowing that our customer service and product quality have made a positive difference for you is exactly what we strive for. We’re also thrilled that you’re enjoying the community. Seeing customers connect, share their bird moments, and support one another is one of the most rewarding parts of what we do. Thank you again for being part of our journey and for recommending us so warmly. We look forward to continuing to bring you many more great birding experiences! 🐦