Bird is a dockless scooter-share company based in Santa Monica, California.
Bird (bird.co) has 386 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Taxis & Public Transport · Petaluma, California
Excellent
Taxis & Public Transport · Panorama City, California
Excellent
Taxis & Public Transport · San Francisco, California
Excellent
Taxis & Public Transport · San Francisco, California
Excellent
386 approved reviews, newest moderated first
Paolo C.
Ich bin leidenschaftlicher Vespafahrer. Letzte Woche habe ich feststellen müssen, dass 3 bird Fahrräder sich verkeilt haben und auf meine Vespa gefallen sind und folgenden Schaden angerichtet haben: 1) Beschädigung der Karosserie 2) Riss im neuen Ledersattel. Auf meine Intervention bei dieser Firma wurde ich leider allein gelassen und somit muss ich für den Schaden selbst aufkommen. Fazit: Scheissfirma. Nicht zu empfehlen.
Sharon C.
They are very dangerous and bird offers no help
Pascal F.
Ik heb mij vorig seizoen een Bird bike gekocht. Ik reed intussen een +- 180 km met de fiets. Opeens vertrok ik voor een rit op en af naar het voetbalveld en had 85% batterijcapaciteit. Na ongeveer 1 km had ik nog slechts 42% en tegen dat ik thuis kwam had ik echter nog 12% . Fiets binnen gebracht met de vraag wat het probleem is. Blijkt dat de batterij stuk is deze is nu bijna 2 maand bij de hersteller maar nog geen verdere info gekregen dan dat de batterij stuk is. mijns inziens een verkeerde aankoop.
SP R.
unfortunately their service has become totally unusable. But I have to say, their customer service has surprised me, someone called Peter, was very correct and friendly. Unfortunately the app itself and the whole experience was just horrible.
Jake
Does not work for Samsung, had to review the rules of the city over and over and over again and was not able to start a ride. The person I was with had no problem with their Apple phones. Ridiculous.
timothy R.
Scooters don't work. You have to add money and if you don't use all the money you put on it's a hidden help desk to get it back. Submit a request online. Give me the rest of my 20$ back. You took 6$ for a scooters that didn't work. The other 14$ is on the account I can't get back!
Nico P.
Worst app ever Hidden helpdesk, terrible app, lousy scooters. This is so far below par I can't even start describing what's wrong about this company. If you've happen to have downloaded the app, just go to account > delete your account > delete the app and your lifequality jusr increased majorly! Bah. Criminals.
Efi K.
They charged me twice 18 euro for 20 minutes and tried to charge me more times, but fortunately i didnt have any more money in my card.