BirdReviews of bird.co

I am very unsatisfied with the fees associated with this service. This is a complete rip off. You’re overcharging customers. When an Uber ride would be much cost efficient. I do not recommend or will ever use this service again. I only traveled 6 miles and I paid $45.

Very expensive prices not clear absolutely ripp off

Scam service hold jer fra dem De tvinger ekstra udgifter og nægter tilbagebetalning efter flere dages mail kosporrendence de sender det samme svar hele tiden. Har købt ridepass og det står på min bird konto men de har alligevellet trukket mine ture som ekstra beløb så har betalt 120 for aet ridepass og derefter 200kr for mine ture yderligere

Pésimo te empieza a correr el tiempo y el patinete ni se quiera se enciende te pones a aparcarlo en un punto de parking y no te deja parar te dice que lo apartes en una p y cuando estás allí no te deja aparcarlo es una verdadera vergüenza que el Ayuntamiento de Gijón le permita a esta empresa seguir funcionando

I was charged for 14 minutes even though I only had the scooter for 8 minutes. Even worse, I had the scooter for 8 minutes standing because my friend could not get the app on his phone to accept any payment. We eventually gave up and walked. Update: The company contacted me and gave me a full reimbursement. Major points for that. Thank you.

If I could give a 0 to this company in Calgary Alberta I would. Purchased a ride pass, got half way through my ride and the bike went totally manual and believe me what a work out! I had to pedal hard to return the bike to a drop zone and was 1 min late…charged me an extra $7. And try to talk to customer service good luck! Email the situation and pretty much get told nothing I can do as I used the remaining minutes….ya to get it back to drop zone! Explain again and no response. I usually use neuron but these were close so we decided to use the new company Bird, big mistake unless you wanna feel like you’re pulling a semi with a tricycle! As we know if you don’t return to a drop zone you get charged for that too! Unbelievable customer service! Bikes are trash ride and definitely wouldn’t suggest anyone to pay money for Bird. Grab a neuron believe me they may be outta the way at times but save the headache of Bird!

Location trottinettes BIRD à Porto : - Véhicules en très mauvais état et pas uniquement le véhicule loué, sur le parking à trottinettes, elles avaient toutes l'air très abîmées ! - J'ai été facturé pour un trajet alors que le véhicule n'a pas fonctionné ! - Impossible de faire une réclamation ! A titre de comparaison, une réclamation chez le concurrent LIME donne automatiquement lieu à un remboursement ...

I sent a copy of my driver's license as proof of age to get senior discount twice and they asked me for two government documents to prove eligibility, I asked what 2 documents and they sent me the same response again. I don't know what kind of scam or discrimination they are running but just tell me what you need and I would have provided it. I uninstalled their app and will talk to our Mayor about the bad service provider that they are forcing on us.