As It I.
Absolute crap
Absolute crap. Impossible to park after use so you keep getting charged. Please use Hoppy Scooters instead. So much easier to use. Buy the passes as it works out cheaper.
Bird is a dockless scooter-share company based in Santa Monica, California.
Bird (bird.co) has 386 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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386 approved reviews, newest moderated first
As It I.
Absolute crap. Impossible to park after use so you keep getting charged. Please use Hoppy Scooters instead. So much easier to use. Buy the passes as it works out cheaper.
Demian Jesus M.
Muy malo. En las últimas semanas lo he cogido 4 veces y 4 veces problemas. No geolocaliza las paradas exactamente. Con lo cual no lo puedes aparcar, mientras los minutos corren y tu dinero también. Hoy he cogido 2. El primero desbloqueó, no acelera, lo intentó dejar en el mismo sitio y me dice que no puede dejarlo en ese sitio. Más de 5 mi hasta q logré aparcar. El segundo lo cojo y a medio camino averiguo q no tiene frenos, casi me trago un camión de reparto.
Alina
Horrible. If possible, don't use it. It's charging me 1 month after use, for monthly order, which I particularly tried to avoid getting! This is incrediby rude..
Stacy L.
I was overcharged for a rental. They blamed bad g p s services or overhead wiring interference for why it did not stop.charging me when we locked the bike. I requested a refund the next day.And they said they would credit my account the $41.20 but I would have to wait 60 days. So I waited sixty days and was not able to use another one of these bikes, because we do not have anything like that around anywhere. So I requested eimbursement to my account and then they send me the terms and say that it had to be within sixty days of use. What a RIP OFF!! NEVER AGAIN! I do not recommend and the bike. My daughter used would not even charge correctly. They took eighty dollars of my money and we were only able to use it for half an hour for $80.
Geoffrey M.
So here I am in Porto, Portugal with a friend. While I was able to terminate the ride just fine, my friend was unable too. After his meltdown over this, I reached out to the company per the app instructions for an adjustment on the bill...they simply shrugged. So now I gotta dispute this with my credit card, give Bird a bad review, and uninstall the app because they got zero customer orientation. Byebye Birdy.
Renier Arabolla R.
My experience with finding the right parking spot was beyond horrible. I had to go around a long distance trying to find a place and then come back. Therefore, I lost my train to work. I have seen others' complaints here and now I feel stunned that the same mistakes still persist. Boy, you have to change your business plan, otherwise you will broke.
Federica A.
Sono proprietaria di una struttura, ho contattato questa azienda per risolvere almeno in parte la problematica dei piccioni. Hanno installato quest’impianto al costo di 1200€ nel mese di febbraio, purtroppo non solo non ho risolto la situazione, ho provato a contattarli dimostrando con le foto che i piccioni si appoggiano addirittura dove c’e l’impianto e non ho ricevuto piu’ assistenza. Assolutamente non consigliati, poca professionalità e zero resa quest’impianto.
Oriana M.
Pessimo servizio. Hanno addebitato 3 sblocchi da 5 euro per un ora di corsa....allucinante...servizio clienti inutile