Ezra T.
I'm 163 cm tall and too short to ride…
I'm 163 cm tall and too short to ride it with the seat adjusted to the lowest setting
Bird is a dockless scooter-share company based in Santa Monica, California.
Bird (bird.co) has 386 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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386 approved reviews, newest moderated first
Ezra T.
I'm 163 cm tall and too short to ride it with the seat adjusted to the lowest setting
Mathieu C.
Une véritable arnaque. Une catastrophe technique (ne démarre pas, s’arrête en pleine course, impossible de rendre la trottinette même dans les endroits dédiés…), une catastrophe clientèle (aucun service client, des factures incompréhensibles, une surfacturation …). J’étais obligé d’utiliser ce système de transport et honnêtement je m’en serais bien passé. Fuyez.
DAVIDE
Truffatori. Hanno ammesso che non era possibile chiudere la corsa a causa di un problema tecnico. Mi hanno assicurato che mi avrebbero rimborsato ma poi non è mai successo. Dopo una settimana mi hanno detto che non l'avrebbero più fatto. Senza dare giustificazioni.
Giorgio R.
Immondizia i monopattini sono sempre rotti!!!! Scritto al CS neanche hanno risposto. Mai più!!!!!
Sven M.
Sehr geehrte Damen und Herren, ich bin mit bird absolut unzufrieden. Ich habe mir gestern 2x das 25 Minuten Ticket geholt. Die erste Fahrt hat funktioniert. Bei der zweite Fahrt konnte ich den Scooter nicht auf dem ausgewiesenen Parkplatz abstellen und dadurch wurden mir Minuten berechnet, die ich auf dem Parkplatz verbracht habe, um ihn abzumelden. Der Service schreibt nur, dass meine Fahrt erfolgreich war. Ich kann jedem nur davon abraten Bird zu nutzen. Der Service ist miserabel.
Jo J.
If I could put negative -9 rating I would, this is the most blatant robbery system I've ever seen in my life, they rob you for minutes ( one sec 1.9 miles is 10 minutes, then 1.4 miles is 10 minutes....with no traffic mind you) they take money off yah card, and takes forever to repay you back, if they decide to do so, and I had 12 minutes left which expired, and he said there's nothing he could do, so you pretty much would have to rebuy a whole other 30 minutes to start service again, I see why no one is riding or using yah services, explains a lot. Won't be doing that again.
Vili H.
Offered a refund after scooter was broken but instead took more money from me. Support doesn’t work either
Billy R.
Absolutely junk left me stranded and they are super slow