Bioness Medical, Inc.Reviews of bionessmobility.com

Response from Bioness Medical, Inc.Mar 5, 2021

Hi! Thank you for taking the time to provide us this feedback, we greatly appreciate hearing from our customers. We are overjoyed to hear that your experience with our device and employees has been so positive. We hope you continue to have success in your recovery journey!

Response from Bioness Medical, Inc.Mar 5, 2021

Hi Debra— We are so pleased to hear that you have enjoyed our device thus far! If any questions should arise in the future, please reach out to us at 855.902.5252 Monday–Friday 7am–5pm PST. Wishing you all the best in the rest of your recovery!

Response from Bioness Medical, Inc.Mar 5, 2021

Hi Tom— Thank you so much for setting aside time to provide us with this feedback, we greatly appreciate hearing our customers stories. We share your frustration in the lack of Medicare and other insurance companies' coverage on our devices, and promise that we are working as hard as possible to change their opinion. That being said, we are so pleased that you could still move forward with our device and that your experience with our staff has been so positive thus far! Good luck with your fitting and mobility moving forward. Should you have any questions in the future, please do not hesitate to reach out to us at 855.902.5252 Monday–Friday 7am–5pm PST.

Response from Bioness Medical, Inc.Feb 10, 2021

Hi Daniel, thank you for taking the time to provide us with some feedback. While we’re glad to hear the Bioness device has helped with your drop foot, we also want to assure you that we have your best-interest in mind. We apologize if there has been a lack of communication between your rep, and someone will be reaching out shortly to see if there is anything we can do to help. Should you have any questions, please give us a call at 855.902.5252 Monday–Friday 7am–5pm PST so we can provide immediate assistance.

Response from Bioness Medical, Inc.Feb 1, 2021

Hi Marlo— While we are sorry to hear about your situation, we are so pleased that our devices have provided you assistance. Congratulations on the strides you have made thus far in your recovery, and we hope that you will continue to have a positive experience with Bioness. Should any questions come up, please don't hesistate to reach us at 855.902.5252 Monday–Friday 7am–5pm PST.

Response from Bioness Medical, Inc.Jan 29, 2021

Hi Phishnfool— We are thrilled to hear about your positive experience with our team and devices, and we greatly appreciate you taking the time to tell us so. Congratulations on your achievements in mobility thus far! As always, we want to support you in the best way possible, so if any questions should come up, please reach out to us at 855.902.5252 Monday–Friday 7am–5pm PST. Wishing you all the best in your continued recovery!

Response from Bioness Medical, Inc.Jan 29, 2021

Hi Sean— Thank you for sharing your story. We are so happy to have aided in your mobility journey in returning to walking. Should any questions ever come up, please do not hesitate to call us at 855.902.5252 Monday–Friday 7am–5pm PST. Congradulations on the strides you have made and will continue to!

Response from Bioness Medical, Inc.Jan 29, 2021

Hi Jeff— Thank you for taking the time to give us this feedback. We understand our products are expensive and not covered by all insurance companies. In the meantime, if you continue to fight and keep pressure on them on why you need the device there is a chance they will change their opinion. Also wanted to let you know there may be other options for you too like our financial hardship program with sliding scale discounts. There's also a 0% financing for those who qualify available on Care Credit. Please give us a call at 855.902.5252 Monday–Friday 7am–5pm PST to get more information. Wishing you a promising recovery journey!