Bioness Medical, Inc.Reviews of bionessmobility.com

Outstanding Bioness experience from the initial presentation with the local company representative, Elizabeth, Customer Service information before and after purchasing, very prompt delivery of the brace with ultra-careful packaging, Elizabeth's appointment to explain all the necessary information to a novice owner, a Tech Service call with a very knowledgeable and experienced representative, Nate, and another follow-up appointment with Elizabeth. *It must be noted that I was so impressed with Nate as he explained the procedure to correct a problem, that I requested to leave a message of recognition with his supervisor.

I've had the L300 Go for four weeks. At first, the shocks were painful, in the Gait mode (walking) I would grimace and grit my teeth. Wondered why I paid so much to torture myself. (I continue to describe it, to friends and family, as my "bionic cattle prod.") With PPMS, and an AFO that's no longer working for me, my Neuro and PT said this is my best option to improve. So, I'm determined to give it every chance to work. As I become more familiar and confident, I slightly adjust the positioning of the cuff, first in the Training mode, to find the optimum favorable movement vs the level of discomfort, then switch to the stronger Gait (walking) mode. It's making a big difference in stopping the "stinging bite," especially on the shin. Man, I dread that. Now, I can honestly bump it up a notch or two to reduce the amount of drop-foot and skidding on pavement or floors. Still haven't mastered the "studder/catching" of rubber soled shoes on certain high-traffic carpets (like at church.) Every day that I use it, I can wear it longer and walk further. Family, neighbors and friends have, unsolicited, remarked how much better I'm walking, improved posture and depending on cane a little less-- some have asked if I'm losing weight. I don't think so. Maybe just standing taller and breathing better. Yesterday, out walking, a neighbor couple I didn't even know (and I'd never seen out walking before) stopped to say, "Wow, we've been watching you... you're really improving so fast. What are you doing? What's going on?" So far, my Bioness reps have been extremely responsive. They text, email, or call back surprisingly quickly. I know, this sounds like a shill, but I have no vested interest -- although, I did buy some stock in Bioventus (BVS) the parent company. Hopefully, I can make enough to off-set the price tag. Our insurance hasn't helped, except covering the PT. Still don't understand why they claim this is "Medically Unnecessary." (I had five falls in ten months, the last three requiring ER visits -- for staples, glue or stitches.)

Seamless! Easy! Everyone involved was great! So nice, easy to contact! They explained the process, and everything went as expected! So happy with my Bioness experience. Oh, and the device is amazing too!! -Katherine Ogden

I have worn the right leg cuff for 3 weeks now. I was liking it and hating it at the same time, but I had a great day with it yesterday. It took awhile to get the hang of it. I built up wearing it in increments of time for the 3 weeks like i was told to. I feel like I now will really like it. I just wish someone would have told me it would take a bit of time to feel comfortable wearing it. I thought I would put it on and walk like before the MS diagnosis and the foot drop. I feel great now, but it definitely took a solid 3 weeks to get here. Definitely work with the Bioness PT tech to get the stimulation the right amount you need. I met with him 3 times. Now I’m ready to start living again!!

Dipesh was helpful and very smart. Now to see if the Bioness will be helpful and if I will be able to use properly.

Great staff and customer service, very helpful

The L300 is not a great at-home solution for young children due to sizing and cuffs's ability to slip down leg when walking (causes an increased shock). This further creates challenges for children who can not fully articulate their feelings due to age and/or children who are non-verbal. Due the the cuff not being very secure (sizing), the child has to be monitored by a trained adult and would not be able to wear to school which limits the usage of the equipment. The training for the system was also more tailored for the Physical Therapist rather than the parents of user. While it's appreciated that the therapist was involved, the therapist only sees the child once per week whereas the parents are the primary users. I love the idea of the solution for in clinic only for younger demographic as it's not feasible as an at home solution.

Natalie is so patient and explains things well.