S E.
Poor customer service when you need it
The Bioness hand and leg device have been great for my son over the years but the wonderful customer service that it once offered from technical support and supplies no longer exists. You can't hold but only leave a message that may be returned two days later when you're not home. Then they only leave the once message and never try again. Very frustrating when a device that costs thousands of dollars and I pay a yearly insurance premium on it and then I can't get a phone call when it isn't working.



