Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
1,541 approved reviews, newest moderated first
Erika R.
This device has given me so much more freedom and the ability to get around without any worry of tripping over my feet because of my foot drop.
Response from Bioness Medical, Inc.Sep 16, 2022
Hi Erika - Thank you for taking the time to write this review! We're happy to hear to you are seeing improvements in your foot drop and are walking more confidently. We wish you the best in your recovery journey!
Elizabeth D.
Bioness was amazing starting with Tom Smalley who got me information and put in the right direction to meet Natalie Gay who was amazing kind compassionate and very patient with me. She helped me every step of the way!!! It was like a miracle to me being able to lift my foot better it gave me more confidence and better quality of life. I then spoke to Nadine who made financing less intimidating and went out of her way to help me always encouraging and positive never letting me give up hope !!! Her and Natalie made me like part of a family!!!!!
Response from Bioness Medical, Inc.Sep 16, 2022
Hi Elizabeth - Thanks for taking the time to leave us this thoughtful review! We are happy you had a positive experience with our staff and are seeing meaningful improvements in your walking! If there is any additional assistance we can provide, please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST. In the meantime, and we wish you the best in your recovery journey.
Annette
I know it doesn't happen overnight. I am on an amazing journey. Looking forward to reach my goal.
Response from Bioness Medical, Inc.Sep 16, 2022
Hi Annette - Thank you for taking the time to leave us feedback! We are excited to hear you are seeing positive results and are getting closer to your goals! If there is any additional assistance we can provide, please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST
Cynthia S.
All of your employees I interacted with were super! I wish I was able to have more interaction and hands on instruction with them.I remember everything they showed me. I downloaded the app but I do not know how to sync it with my bioness. I was told someone would send me a utube viideo on it but I did not receive that. If you have a person that would walk me through that it would be greatly appreciated. I'm always looking to learn more and keep moving. Have a great day and thanks!
Response from Bioness Medical, Inc.Sep 16, 2022
Hi Cynthia - Thank you for leaving us this review. We truly value this feedback and are happy to hear you have had a positive experience with the Bioness team. We apologize for any issues you may have faced with your device, and will request that your local representative reach out to continue to support your learning experience. Our team will connect with you soon and please give us a call at 855.902.5252 Monday–Friday 7am–5pm PST if you have any immediate questions in the meantime.
Daniel R.
the epg arrived unprogrammed. it did nothing. it took 5 days for that to get reslved. i am still waiting for my refund for grants from ms society and foundation. still having trouble with exact timing but working on it with bioness
Response from Bioness Medical, Inc.Sep 16, 2022
Hi Daniel - Thank you for reaching out and leaving a review. We truly value this feedback and appreciate you sharing your experience. We apologize for any issues you may have faced, and will request that your local representative reach out to support further adjustments. Our team will connect with you soon and you are always welcome to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST.
Ronnie S.
The journey to receive this device was a doozy, but together with my neurological team; Bioness made it happen! The device is easy to wear and it doesn’t take long to see the benefits. It’s really user friendly, while using the app on my phone. I don’t know where I would be without. This device literally brought me to tears. I haven’t run since 2015. I’m grateful!!
Response from Bioness Medical, Inc.Sep 16, 2022
Hi Ronnie - Thank you for taking the time to provide us with this amazing feedback! We are thrilled you are seeing meaningful improvements and are able to start running again! If there is any additional assistance we can provide, please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST, and we wish you the best in your recovery journey.
Isabel O.
I never really take the time out to write a review but in this case I have to. I needed something to help me walk I was having drop foot on my right side. BioNess is amazing it really helps you propelled forward and lift your foot when you walk. Not only is the product amazing the representative was outstanding. When I met with him he also gave me a song number and told me if I ever needed any help with anything to please call him. Great company in free product
Response from Bioness Medical, Inc.Sep 16, 2022
Hi Isabel - Thank you for taking the time to write this thoughtful review about your experience with the L300 Go! We're happy to hear you're noticing a difference in your foot drop, and we appreciate your kind words! If there is any additional assistance we can provide, please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST. We wish you the best in your recovery journey.
Scott S.
I am a 47 year old male and have PPMS and left foot drop due to that. The L300 has allowed me to walk with more confidence and less actual thought needed to lift my foot as to avoid tripping. Not only does it allow me to wear whatever shoes with no actual AFO, it keeps my fatigue lower from both less mental and physical fatigue. I will say the mental fatigue help is enough for me to love this device. Customer Service has been excellent as well. I tested the competitor's walking aid device and the staff at Bioness was well above in caring and spending time trying out the device.
Response from Bioness Medical, Inc.Jul 22, 2022
Hi Scott - Thank you for taking the time to write this insightful review about your experiences with the L300 Go! We value feedback from our users and are thrilled you are seeing meaningful improvements, having less fatigue, and are walking more confidently. If there is any additional assistance we can provide, please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST. We wish you all the success!