Bioness Medical, Inc.Reviews of bionessmobility.com

4.31,541 reviews
Health Equipment
25103 Rye Canyon Loop, Valencia, California

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Bioness Medical, Inc.

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About Bioness Medical

Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us

Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: Bioness Medical, bionessmobility.com
Website: bionessmobility.com
Category: Health Equipment
Location: Valencia, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bioness Medical reviews

1,541 approved reviews, newest moderated first

Demetric M.
Mar 28, 2024
Although I'm not 100 percent releaved…
Although I'm not 100 percent releaved of many walking problems. I'm am satisfied with my support staff. The thigh cuff could be stronger.
Response from Bioness Medical, Inc.Apr 9, 2024
Hi Demetric - Thank you for sharing your experiences with us and we are happy to hear that you are pleased with the support our team has provided. We understand that getting used to your device may take some time. Please don't hesitate to reach out at 855.902.5252 Monday–Friday 7am-5pm PST if you have any questions or need additional support.
allyson W.
Mar 28, 2024
My Bioness works good for about 10 days…
My Bioness works good for about 10 days ,after it's programmed then it stops. I start dragging my right leg again. I wish their was a longer period for the trial and a representative was available more than once a month.
Response from Bioness Medical, Inc.Apr 9, 2024
Hi Allyson - Thank you for leaving this review as customer feedback is very important to us. We apologize for any inconvenience you may have faced while using the device and want to assure you that our technical support and local representatives have been actively engaged for further assistance. You are also always welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST to discuss any questions you may have in the meantime.
Allison N.
Mar 27, 2024
The employees from start to finish…
The employees from start to finish supported and encouraged me and gave me hope!
Response from Bioness Medical, Inc.Apr 9, 2024
Hi Allison - We are so happy to hear that you had a positive experience with our team and that they have supported and encouraged you throughout your Bioness journey! Hope you find nothing but success in your mobility journey.
JOHNBONASSI
Mar 25, 2024
The purchase and training process was…
This review is by Adele Bonassi - I am the patient. Not my husband. For some reason it comes up John Bonassi. The purchase and training process was far from smooth. The device was ordered and received fairly quickly but I found out after it was received that I had to travel to Bioness to get fitted properly. After going round and round I was setup with UPMC physical therapy for one appointment (that was not free). I do not understand to this day why Bioness would not visit my home to get me set up. I was lead to believe that they would when I went through the ordering process.
Response from Bioness Medical, Inc.Apr 9, 2024
Hi Adele - Thank you for bringing this to our attention and we appreciate your feedback. We are sorry for any inconvenience you may have faced with setting up your device and have requested that someone from our team reach out to assist you further to ensure you are supported throughout your experience. You are always welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST if you have any questions.
Kevin L.
Mar 24, 2024
Kyle was extremely clear and concise.
Kyle was extremely clear and concise during his explanation and demo of my L300 Go.
Response from Bioness Medical, Inc.Mar 26, 2024
Hi Kevin - We are so happy to hear that you had a positive experience with Kyle. Wishing you nothing but success with your L300 Go!
Mike
Mar 24, 2024
Dipesh has tremendous expertise and not…
Dipesh has tremendous expertise and not only walked us through a very positive fitting experience, he has also been abundantly available to help us up with follow up support.
Response from Bioness Medical, Inc.Mar 26, 2024
Hi Kathleen - Thanks for taking the time to leave this review, we are so happy to hear that you had such a positive experience with Dipesh! Please don't hesitate to reach out in the future if you need anything at all.
..
Mar 21, 2024
$4,000 for a device~ 3 hour drive to have it adjusted/upgraded to use it.
We paid $4,000 for a device for foot drop. We have had it a couple of months and now it turns his foot sideways that would roll his ankle if he stepped on it. We had to wait a month and have to drive 3 hours to another city to get an adjustment to the device in order for him to be able to use it again. Our rep is very nice, but when you pay that much for a device, someone should come to you if there is a problem! A representative comes to our hometown to show the device, but cannot come back to do an adjustment in order to be able to use it? Maybe it's just me, but if you can come here to sell it, we should have someone that will come to do the upgrade as well. Very disappointing.
Response from Bioness Medical, Inc.Mar 26, 2024
Hi Thomas - Thank you for leaving us this review as customer feedback is very important to us. We apologize for any inconvenience you may have faced while using the device and we want to ensure that you feel supported throughout your experience. We will request that someone from our team reach out to provide assistance as soon as possible. You are also always welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST to discuss this further with someone from our team.
Gary F.
Mar 21, 2024
Easy to setup and use
Easy to setup and use. Improving my gait and walking speed.
Response from Bioness Medical, Inc.Mar 26, 2024
Hi Gary - We're thrilled to hear your gait and walking speed have improved since getting your device. Thank you for taking the time to leave this wonderful review and we wish you nothing but the best in your mobility journey!

Bioness Medical, Inc.Reviews of bionessmobility.com

About Bioness Medical

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Bioness Medical, Inc.Reviews of bionessmobility.com

Bioness Medical reviews

Although I'm not 100 percent releaved…

My Bioness works good for about 10 days…

The employees from start to finish…

The purchase and training process was…

Kyle was extremely clear and concise.

Dipesh has tremendous expertise and not…

$4,000 for a device~ 3 hour drive to have it adjusted/upgraded to use it.

Easy to setup and use

About Bioness Medical

About these reviews

More in Health Equipment, California

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HelloMD

Health Outlet Store

Wheelchairparts.net

Bioness Medical reviews

Although I'm not 100 percent releaved…

My Bioness works good for about 10 days…

The employees from start to finish…

The purchase and training process was…

Kyle was extremely clear and concise.

Dipesh has tremendous expertise and not…

$4,000 for a device~ 3 hour drive to have it adjusted/upgraded to use it.

Easy to setup and use