Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
1,541 approved reviews, newest moderated first
dennis G.
The device didn’t cost me a penny and the device is helping me get around easier
Response from Bioness Medical, Inc.Apr 9, 2024
Hi Dennis - Thanks for leaving this review! We are so happy to hear that you have seen an increase in your mobility since using your device. Wishing you nothing but continued success.
David
I had difficulty keeping the device on. It fell off too easily. I left a few calls to Christine and it was a long time before she got back to me. We still haven’t spoken.
Response from Bioness Medical, Inc.Apr 9, 2024
Hi David - Thank you for sharing your feedback with us and we apologize for any inconveniences you may have faced. We have requested your local representative reach out to provide assistance. In the meantime, please don't hesitate to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions.
Kelicia W.
Love this device it’s so helpful in my every day life love the people that helped me in the process as well
Response from Bioness Medical, Inc.Apr 9, 2024
Hi Kelicia - We appreciate you leaving this review! It's amazing to hear that you've had positive experiences with both your device and our team. Wishing you continued success!
Jonathan M.
James Sloan did a great job educating me, fitting me, and guiding me through the process. I had been an 11 year endorser/advocate of BIONESS competition so this was not an easy switch for me. No device is perfect, but thus far, I am satisfied with my L300. Being a survivor of stroke/TBI, I am now a consultant on a national scale. If you need additional feedback, etc. feel free to reach out to me directly. -Jonathan 908.489.7656
Response from Bioness Medical, Inc.Apr 9, 2024
Hi Jonathan - Thank you for sharing your experiences with us, we are so happy you had such a great experience with James and that you are satisfied with your L300 Go. We're happy to pass your review along and someone from our team will be reaching out to learn more.
Kelly M.
The representatives, Angie and Vanessa, were very kind, professional and efficient. I had a lot of questions and Vanessa was able to answer all of them and guide me towards the best program for my device to help me.
Response from Bioness Medical, Inc.Apr 9, 2024
Hi Kelly - We appreciate you taking the time to write this review. There's nothing we love more than hearing about your positive experiences with our team, especially with Angie and Vanessa! It's so great to know that they were kind and helpful when answering your questions, and we wish you nothing but the best during your mobility journey!
wispatty
Does not work on my arm
Response from Bioness Medical, Inc.Apr 9, 2024
Hi Patricia - Thank you for taking the time to leave this review. We apologize for any hurdles you may have faced while using the device and want to assure you that our technical support and local representatives have been actively engaged for further assistance. In the meantime, please don't hesitate to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions or to schedule additional suport sessions.
Penny P.
Rep that I met with was excellent and took his time to listen and set me up based on my needs. The only issue I have is the restocking charges. &600/unit is a bit extreme. This was not even mentioned to me as I was signing all the papers. Not fair. Different when you have someone there guiding you through everything and different when you arenon your own. Wouldnt recommend otherwise
Response from Bioness Medical, Inc.Apr 9, 2024
Hi Penny - We appreciate you sharing this review as customer feedback is very important to us. We apologize for any inconvenience or confusion you may have faced. We greatly value your feedback, as it helps in our ongoing efforts to improve our processes. You may also call us at 855.902.5252 Monday–Friday 7am–5pm PST in the meantime.
Badkid T.
Great!!!!! My son loves it! He wears it everyday and glad he doesn’t have to wear his AFO on his leg. Thank you all for improving his life!!!!
Response from Bioness Medical, Inc.Apr 9, 2024
Hi Zamiah - We're so happy your son is loving his device and that he has seen an improvement in his mobility and overall quality of life! Thank you for sharing this with us, we are wishing him all the best during his mobility journey.