Bioness Medical, Inc.Reviews of bionessmobility.com

Response from Bioness Medical, Inc.Jul 31, 2024

Hi Jean - We appreciate you sharing this review as customer feedback is very important to us. We apologize for any inconvenience you may have faced with your new device. We understand that you have been in contact and met with your local representative If you have any additional questions or comments, you can also reach us at 855.902.5252 Monday–Friday 7am–5pm PST.

Response from Bioness Medical, Inc.Jul 31, 2024

Hi Antoinette - Thank you for taking the time to leave this review – we are happy to hear about your positive experience with our team! We value customer feedback and apologize for any inconvenience that you may have experienced with your device. We have requested your local representative reach out to provide assistance. You can also reach us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions in the meantime.

Response from Bioness Medical, Inc.Jul 31, 2024

Hi Teresa - Thank you for sharing that you had a positive experience with our team! We appreciate you leaving this review and apologize for any inconveniences you may have faced. We understand that you have been in contact with your local representative. You are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions.

Response from Bioness Medical, Inc.Jul 31, 2024

Hi Christopher - Thank you for leaving this review! While we are happy to hear that you are liking your device, we are sorry that you are often experiencing issues with it. To help, we have requested that someone from our team reach out to assist you further to ensure you are supported throughout your experience. You are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions.

Response from Bioness Medical, Inc.Jul 31, 2024

Hi Jason - We're happy to hear about your positive experience with our team and hope you are enjoying your device. Thank you for sharing!

Response from Bioness Medical, Inc.Jul 31, 2024

Hi Judith - Thank you for sharing your experiences with us and we are happy to hear that you are seeing an improvement in the strength of your leg. We apologize for any inconvenience or confusion you may have faced and have requested your local representative reach out to provide assistance with the placement of your device. In the meantime, please don't hesitate to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions.

Response from Bioness Medical, Inc.Jul 31, 2024

Hi Jose - Thank you so much for leaving this review! We are so happy to hear that you had such a positive experience with Johanna and we will let her know about your kind words. Wishing you the best with your mobility journey!

Response from Bioness Medical, Inc.Jul 31, 2024

Hi Ronald - We're happy to hear that you are seeing positive results with your device as it relates to your mobility. Thank you for bringing this to our attention and we apologize for any hurdles you may have faced while using the device and want to ensure that you feel supported throughout your experience with us. We have requested that your local representative reach out to provide assistance. You are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions or to schedule additional support sessions.