Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Excellent
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1,541 approved reviews, newest moderated first
Christopher Y.
WONDERFUL PRESENTATION AND FOLLOW THROUGH. IT WILL make difference for the better in my life.
Response from Bioness Medical, Inc.Nov 13, 2017
Hi Christopher- Thanks so much for taking the time to share feedback. Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team.
John P.
I like my 300go and it does help me walk better, but feel that at the price I was charged it’s not a good value. The remote should have been included, it’s not practical to use the 300go without it in any climate where long pants are required. I feel cheated having to pay so much for this as an add on.
Response from Bioness Medical, Inc.Nov 13, 2017
Hi John, sorry you don't feel the price you were charged isn't good value. We're unable to change how the remote is sold at this time. Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team
Horace Clark -- John Clark's F.
I hope that John's therapists at the Centre for Neuro Skills (CNS) follow Kim Arzillo's instructions for John, regarding the H200 and L300. The H200 had a defective thenar piece. I hope that I will receive a replacement thenar piece, so that John can utilize a fully functional H200.
Response from Bioness Medical, Inc.Nov 7, 2017
Hi Horace, thanks for taking the time to provide feedback. Will follow up with Kim and the CNS on your behalf. Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team
Christine A.
I receivedi it last week but i can't get anyone to call me back regarding programming it. very frustrating
Response from Bioness Medical, Inc.Nov 13, 2017
Hi Christine, understand why that would be frustrating, we apologize it took so long for someone to get back with you. We've corrected processes to ensure this doesn't happen again. Please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team
Marilyn K.
I have not received information from Bioness that is needed to use the device It is charged and ready to use after I read the instructions but the new machine needs to be demonstrated both for me and the staff at Spaulding
Response from Bioness Medical, Inc.Nov 13, 2017
Hi Marilyn, we apologize for the not getting your information out to you sooner. We've taken corrective action with our processes so this doesn't happen again, please let us know if there's anything else we can do for you. Sincerely, The Bioness Web Marketing Team
Lorren F.
Both my reps were amazing Josh and Emily
Response from Bioness Medical, Inc.Nov 7, 2017
Hi Lorren, thanks so much for taking time to provide feedback. Will get Josh and Emily your message. :) Please let us know if there's anything else we can do for you! Sincerely, The Bioness Web Marketing Team
Kari W.
I know I'll eventually give it 5 stars, But I'm still getting used to it. But it does definitely improve my gait and walking speed. I really don't need my cane anymore! That makes me very happy!
Response from Bioness Medical, Inc.Nov 7, 2017
Hi Kari- Thank you so much for taking the time to provide feedback. Happy to hear your seeing improvements already in gait and walking speed. Also a good sign you no longer need your cane, makes us happy too! :) Please let us know if there's anything else you need. Sincerely, The Bioness Web Marketing Team
Kyra
Bioness is giving me my freedom back and i'm forever grateful for it. As a 20 year old, i'm just truly starting my life and looking for total independence. Because I struggle a bit with walking without the Bioness, i've had to rely on others around me to get through the day, and to help with getting chores and errands taken care of. I've had nothing but good experiences with their customer service/representatives, and with the device itself. I'm so excited that I can finally move more freely again, and keep up with kids my age!
Response from Bioness Medical, Inc.Nov 7, 2017
Hi Kyra, congratulations on your new device! Happy you're getting good results and enjoying your new mobility. Please let us know if there's anything else we can do for you! Sincerely, The Bioness Web Marketing Team