Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
1,541 approved reviews, newest moderated first
Jeff
Great care and customer support. Makes getting around much easier
Response from Bioness Medical, Inc.Nov 18, 2025
Hi Jeffrey – We appreciate you taking the time to share your positive experiences with our team and your device! It’s wonderful to hear that our team has provided a high standard of support and that your device is making such a difference in your mobility.
Seana V.
This device has made a huge difference in my gait not only while wearing it but it seems to be “teaching “ my nerves how to behave even when I’m not wearing it
Response from Bioness Medical, Inc.Nov 18, 2025
Hi Seana – Thank you for leaving this review! It’s so inspiring to hear how the device has helped improve your mobility and that you're finding lasting benefits. We wish you continued progress on your mobility journey.
Scott T.
First, the device works as I thought it would. I had a Bioness device around 2006 and over several years I became sensitive to the electrical stimulation and I quit using it, so I had every reason to believe the device would work and that there would be some improvements. It is much more versetal and more self directed with the iPhone app. I've used it now for a few months. Other than I think the device is overpriced given the technology it has, most of my issues are with insurers, including Medicare. My insurer covers it as out of network, though my physical therapist who wrote the prescription is in network, and I can get an AFO not manufactured in network, though my same PT who prescribes them is in network and my insurer will insure it as in network. I'm at a loss to understand that. Having read what I believe Medicare may cover (not much, if anything) I'm baffled. I'm lucky as I'm financially able to buy it.
Response from Bioness Medical, Inc.Nov 18, 2025
Hi Scott – Thank you for taking the time to share your thoughts. We understand your frustration with insurance coverage — it’s an issue many users face, and we continue working to expand access and reimbursement options wherever possible. We appreciate your insight and are so glad to hear the device is supporting your mobility progress.
Lalla M.
Very useful device
Response from Bioness Medical, Inc.Nov 18, 2025
Hi Lalla – It’s wonderful to hear that you're finding success with your device! We wish you continued success in your recovery journey.
Dave
I believe the product works, but not for every application. I used Two different methods of Bioness. The first “Lower Cuff” was designed to help with Drop Foot. It does a very good job in helping with achieving this. The voltage needed adjusting (higher) within the first month. The second “Upper Cuff” didn’t really provide any usefulness helping with the hamstring. It too had to be adjusted the first month. The result was that the ability to get a normal gait walk made the leg completely straight legged with no bending of the knee. Results will be different for each individual and just because I have mixed feelings, doesn’t make this product bad. I truly believe it will benefit a lot of people and help them achieve their goals.
Response from Bioness Medical, Inc.Nov 18, 2025
Hi Dave – Thank you for sharing your honest experiences, as customer feedback is very important to us. We are happy to hear that you are pleased with your L300 Go lower cuff, but we apologize for any inconvenience you may have faced while using the thigh cuff. To ensure you feel supported throughout your journey with us, we have requested that your local representative reach out to provide additional assistance. You are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions or to schedule additional support sessions.
David C.
I live in a rural area it was a 2 hour drive to be tested,It has never lifted my foot I tried it for 2 months with no results ,it just sits in a drawer,for a lot of money
Response from Bioness Medical, Inc.Nov 18, 2025
Hi David – Thank you for leaving this review, as we value all feedback and are committed to enhancing our products and services. We sincerely apologize for any inconvenience you may have faced when trying to use your device, and we want you to feel supported throughout your experience. We have requested that a Bioness representative reach out to provide any assistance as soon as possible.
Tyler S.
Appreciate the device, developing the security while using it, and the best part is the support and guidance via Erin and others with Bioness.
Response from Bioness Medical, Inc.Nov 18, 2025
Hi Tyler – Thank you so much for sharing this feedback. We’re really glad to hear that you’re finding value in the device and feeling more confident using it. And it’s wonderful to hear Erin and our team were able to support you along the way. If you ever need anything as you continue using the device, we’re always here to help.
DG
Broadly my experience has been bad. The issues have been resolved, however due to the emotional impact of the experience, I have not been able to use the device so the experience had no benefit to me.
Response from Bioness Medical, Inc.Nov 18, 2025
Hi Draven – Thank you for sharing your experience. I’m sorry to hear that the process felt emotionally difficult — that’s never what we want for anyone. While I’m glad the issues were resolved, I understand the overall experience still made things challenging. If you ever have questions or need support in the future, we’re here to help. Thank you again for your feedback.