Bioness Medical, Inc.Reviews of bionessmobility.com

Took forever. Over 4 months. Then when I got my device it was not set properly and almost shocked me to death. Took another 2 weeks to get someone to fix it and then a month letter I got a bill in the mail after I had already paid for it. Just poor customer service and it seems they are more worried about selling their products than making sure the client is taken care of. Would not recommend them.

Going great but nothing gets a perfect score from meDees

I have been a user of he L300 and 300 plus for some time now. During my last visit with my clinician I found out that my current system would no longer be supported.. After all, it was 11 years in the using and technology which changed drastically during that time, so it didn't come as a complete surprise. I was fitted for the L300 go and since that day that's all I have been doing.....going and going. That battery bunny has nothing on me....and just when I thought I might be left out in the woods having no support...Bang! The 300 Go!

I seldom review any products, and discount 5-star ratings because I think most are vastly inflated. Multiple sclerosis has gradually curtailed my ability to walk, and so to work. The Bioness L300 is a clever device that uses my nervous system to let me walk much more normally— no miracle, but effectively reversing a few years of decline, which extravagantly expensive medicines failed to achieve. (One thing I have hated most is being wheeled through every airport.) Bioness’ competent, cheerful staff staff taught me how to use the L300 and helped me navigate obstacles like penny-wise, pound-foolish health insurance.

Thank you so very much for the opportunity to wear that L300 Go system. I just got that device I'm so excited. Thank you again

Getting service is way to slow. I got the device, now I have to wait a month for the representive to come and program. Very poor service.

My experience with the Bioness Company has been excellent. From the moment I decided to go with the FES device, I have been really impressed with the customer service I have received from each representative that I have encountered in the process. Each representative at Bioness from the sales and insurance professionals to the physical therapist who actually set up the device parameters and taught me the operational steps involved to use the system, answered my questions with knowledge, professionalism and integrity. I am thankful to the bioengineers who developed this device. It has improved the quality of living and has assisted me in being able to stay independent.

I purchased the Bioness Go and paid for it, as I was told that my old walk-aide device would be taken as a trade-in but after all was done and I was told to go ahead and get rid of the walk-aide, I am told that I owe more money, this is Bioness’s mistake, not mine, I will be glad to return my new Go device once I receive my money back.