Christopher K.
The device needs some work!
I will say this my experience is not based on the application specialist! The setting up and purchase if the brace was great! The application specialist takes my call whenever needed. It has more to do with the device itself. It has worked very intermittently. When it works well it works really well. Some times the foot piece will just randomly stim. It seems like there are some bugs that need to worked out. At times it is difficult to use when it isn’t working right. I follow the guidelines with keeping the pads wet and allowing my skin to breath. If they can get the bugs worked out it will be a great device.
Response from Bioness Medical, Inc.May 28, 2019
Hi Christopher - We are so sorry to hear that you are having trouble with your device. We will forward your concern right away to the appropriate representative for outreach. Sincerely, The Bioness Web Marketing Team



