Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
1,541 approved reviews, newest moderated first
Jocelyn G.
My Bioness representative was amazing. She was very thorough and helpful. We are also very excited to have the new unit.
Response from Bioness Medical, Inc.Oct 28, 2019
Hi Jocelyn- We are glad to hear that! Thank you for sharing this feedback with our team. Please reach out to us anytime you need assistance with your account or device. Sincerely, The Bioness Web Marketing Team
Jennie B.
Top of the line product. Thank you for your effort in making this available for those of us who need it.
Response from Bioness Medical, Inc.Oct 28, 2019
Hi Jennie - Thank you for taking the time to write this review. We appreciate your feedback. If there is anything we can do to assist more with your account or device, please reach out to us. Sincerely, The Bioness Web Marketing Team
Jeri M.
I have used the cuff for 2 weeks and have experienced muscle weakness in my legs. I will give my legs a rest before I try it again. Hopefully it's only temporary.
Response from Bioness Medical, Inc.Oct 21, 2019
Hi Jeri - Thank you for providing feedback. Sometimes adapting to the device can take a few weeks to months depending on the individual. We see that you have spoken with your PT and a Bioness CS to resolve this issue. Please reach out to us if you have additional concerns, and for updates on your progress. Sincerely, The Bioness Web Marketing Team
Edward G.
This has been working wonderful so far. Son is very skinny so the lower leg strap needs an smaller strap. But we are cross crossing it right now which seems to work!
Response from Bioness Medical, Inc.Oct 21, 2019
Hi Edward - We are glad to hear that your son's device is working. Please keep us updated on his progress! If there is anything we can do to assist with your account or device, please don't hesitate to reach out. Sincerely, The Bioness Web Marketing Team
Anita W.
The updated L300 enables me to walk barefoot and wear regular shoes. The earlier version made an incredible impact on my life with improved mobility. Now I'm enjoying the newest version and with it, will hope to be able to walk as long as I can.
Response from Bioness Medical, Inc.Oct 21, 2019
Hi Anita - Thank you for your feedback about the improved L300! If there is anything we can do to assist more in your recovery journey, please reach out to us. Sincerely, The Bioness Web Marketing Team
Gheorghe B.
This device has been a life changer since my injury. It has allowed me to return to a normal life with being able to walk and be more mobile and independent. Thank you to Mr. Woods who is the field rep for Bioness and Ms. Lorana from the Corporate office for helping with all the paperwork involved with my insurance company. They expedited the delivery to myself and setup of the device.
Response from Bioness Medical, Inc.Oct 21, 2019
Hi Gheorghe - Thank you for providing us with feedback. We are excited to know that your device is allowing you more freedom and that your customer service was satisfactory. Please reach out to us if you need assistance with your account or device. We are here to help. Sincerely, The Bioness Web Marketing Team
Lisa N.
My new L300 Go unit works perfectly!!! I have so much more freedom! I can walk barefoot and backwards again... and it’s been a long time since I’ve been able to do that! I can walk in the sand! I can even run and cycle more efficiently! I can do crossfit movements more safely! So much more I can do! And the people that made it possible to overnight a unit in time for the team triathlon (Trifest for MS) i was apart of... they rock! Thank you Julie and Ernest! You two are da-bomb-diggity! (Don’t you even think I’m too old to say that... lol) I’m supposedly too old with MS to be able to do everything I do now!!! Well, thank you Bioness for helping me do all these younger people things better and faster! For giving me more freedom to move! MOVEMENT IS MEDICINE!!!
Response from Bioness Medical, Inc.Oct 21, 2019
Hi Lisa - Thank you so much for writing about your experience with your device. We are excited for your recovery and are here for support. Please reach out to us any time you have a question about your device or account. Sincerely, The Bioness Web Marketing Team
Daniel P.
The L 300 works as advertised and I"m glad that I became aware of the Bioness drop foot solution However Customer Service needs to be trained in customer service and satisfaction. Unknown paperwork is discovered weeks after a Bioness delivery action was to take place only after customer calls and requests order status.
Response from Bioness Medical, Inc.Oct 21, 2019
Hi Daniel - We apologize for any inconvenience you experienced during processing. We do see that this has been resolved and that you are on your way to a new device. Please don't hesitate to reach out to us if you have questions regarding your account or device. Sincerely, The Bioness Web Marketing Team