Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
1,541 approved reviews, newest moderated first
Kerry G.
I have absolutely no issues with Bioness. The BionessGo is an upgrade from my Bioness L300 Plus. I can now control both the knee cuff and the thigh cuff with my phone. Thank you Bioness!
Response from Bioness Medical, Inc.Oct 28, 2019
Hi Kerry - Thank you for your feedback! We are here to help you along your journey. If at any time you have questions about your account or device, please reach out to us. Sincerely, The Bioness Web Marketing Team
Richard B.
The Bioness representative was friendly, knowledgeable and attentive.
Response from Bioness Medical, Inc.Oct 28, 2019
Hi Richard- Thank you for providing feedback. Our team of clinical specialists work to provide the best experience possible for patients and their recovery. Please don't hesitate to reach out to us if at any time you need assistance with your account or device. Sincerely, The Bioness Web Marketing Team
Gayle S.
This has been a very easy process. Instructions were very clear and everyone has been helpful and interested in how I am doing.
Response from Bioness Medical, Inc.Oct 28, 2019
Hi Gayle- Thank you for writing this review, we appreciate your feedback. Please don't hesitate to reach out to us if at any time you need assistance with your account or device. Sincerely, The Bioness Web Marketing Team
Arthur K.
$500 product with a $2,000 sales support team, that sells for $5,500...you do the math...
Response from Bioness Medical, Inc.Oct 28, 2019
Hi Arthur - We appreciate your honesty, and understand the associations with insurance coverage for our devices. We will forward this information to your Bioness representative to resolve any concerns you have. Sincerely, The Bioness Web Marketing Team
Rita F.
I’ve been using the thigh and calf cuff for a week now and I’m getting used to it. I can definitely walk a little further than before. I don’t use it when I go to the gym in the morning for an hour but keep it on the rest of the day and I have accumulated an average of a bit more than a mile everyday. The only negative I’d have to say is I would have liked to have a person to person follow up with the representative to go over any questions or concerns I might have.
Response from Bioness Medical, Inc.Oct 28, 2019
Hi Rita - Thank you for providing this feedback. We are glad to hear of your improvements using the device. We will forward this to your representative to ensure that your questions get answered about home use. Sincerely, The Bioness Web Marketing Team
Steven R.
My neurologist gave me a Bioness L300GO brochure after I expressed frustration at being stuck with a foot drop for the rest of my life. I called the number and my Bioness experience began. Tom Smalley screened me and determined I was a candidate for the device. He set a trial appointment with Kom Kopka the Bioness representative for my area. The trial went perfectly, for the first time in over 3 years I could walk normally lifting my foot and coming down on my heel. I was beyond thrilled and I wanted the device! I was handed off to Yesenia Guzman who as I can tell is mostly responsible for my getting the device. Yesenia navigated the complicated world of the prescription from my neurologist, my insurance company and medicare. She is a real pro and was very patient with my many emails and questions. The device arrived and is everything I had hoped it would be. I am still getting accustomed to it and am beyond satisfied. The customer service I have experienced with the Bioness team has been over the top. Calls and emails returned promptly and every step of the process thoroughly explained. Tom, Kim, and Yesenia have all been polite, patient, knowledgeable, and professional. I would give them 6 stars if I could!
Response from Bioness Medical, Inc.Oct 28, 2019
Hi Steven - Thank you so much for your kind words! We appreciate your feedback and strive to serve and provide the best service for our customers. Please reach out to us at any time you need assistance with your device or account. Sincerely, The Bioness Web Marketing Team
Michael C.
very helpful and quick to respond to questions
Response from Bioness Medical, Inc.Oct 28, 2019
Hi Michael - Thank you for your feedback! We take pride in serving our customers. Please reach out to us at any time you have a question about your account or device. We're here to help. Sincerely, The Bioness Web Marketing Team
Karen P.
Great product!! Bioness is helping me daily regain strength in my leg! I have had MS for 30 years! So thankful for Bioness!
Response from Bioness Medical, Inc.Oct 28, 2019
Hi Karen - We are so glad to hear about your progress! Please reach out to us any time you have a question or need assistance with your account or device. Sincerely, The Bioness Web Marketing Team