Biolife Plasma ServicesReviews of biolifeplasma.com

I made an appointment for 2nd donation. I was registered on the computer on time. There already was a long line. This was a 1020 appointment. I did not get back to a chair until 1130. The appointment time does not seem to matter. If they do allow walk-in they should be separate of appointments. The donation was 45 min. The wait to donate was 90 min. Needs streamlining at front end.

The only complaint I really have is it seems like on my bonus days and my hematocrit level drops like eight points in two days🤷🏻‍♀️👀and that just does not make any sense to me?? Seems like an easy way to save money to me??

Wouldn’t recommend it it totally depends on who is sticking you for the plasma donation. There is an older lady with gray curly hair and a middle-aged man with a beard that is balding that will cause hematoma is lasting weeks posting photos You sign a waiver so there’s no recourse for your injuries

Donation. Complete. You think I got paid nope. Called and called for a half hour and NOBODY picked up the phone. Now their closed and I still didn't get paid. It's like a slap in the face

BEWARE! MARKETING SCAM LOCATION!!!! When you are allowed to donate it is fine. BUT!!!!! They will advise you can get a “new donor” bonus of 700+ dollars if you donate 8 times in 30 days. You have to wait 48 hours between donatations and can’t donate more than 2 times in 7 days. That’s all great in theory. However, on your 3rd visit they will take a blood sample and “send it off”. That blood test will then conveniently not return for 5-10 business days and you aren’t allowed to donate until it returns. On some instances it never returns and is “lost” or “arrives at the facility but is to eroded and old to be tested”. You can not call and check the status of if the results came back so you have to drive to the location and check until u get lucky enough for them to tell you “oh it’s back yea you can donate” In short you can never make the new donor bonus. And you will spend more in gas driving to the location than you will make from donating.

2 hour wait, while letting people go out of order. Me and an another black girl waited 2 hours even with appointments. They had let people who were there after us go before us. Nice to some people but mostly rude

I just want to say Thank You for the services the employees where very polite courteous and very understanding to me it met my expectations as well as the center was immaculate clean and safe very peaceful atmosphere I love it Thank you so much Terecina for making me feel welcome and comfortable and your expertise in phlebotomy looking forward to my next donation Thank you BioLife for allowing me to save lifes

Biolife Plasma, Roanoke VA Today I went in for my third donation. To be honest, my first day donating was pretty good. Everyone seemed polite and helpful. The phlebotomist was skillful and effective. However, today my opinion is a bit different. The facility is clean and for the most part things are run efficiently. However, the staff here have a nasty, arrogant, entitled attitude and see the people coming in to donate as nothing more than an inconvenience and beneath them and honestly I find that kind of attitude insulting. I have worked in the medical field for 27 years and I happen to know that phlebotomy and taking vital signs are skills anyone can learn. These people who are staff here are not particularly skilled at phlebotomy at all and lack any kindness or professionalism towards their clients. Their rude and ridiculing comments once the donors back is turned shows their total lack of professionalism. Shameful!!