Biolife Plasma ServicesReviews of biolifeplasma.com

RUN!!!!! CSL is way better! The experiences I’ve had at BioLife were nothing short of awful! Mss deferred low protein conveniently occurs days after the manger decides to help out on the floor and sticks me well the machine went nuts I didn’t get my rbc returned and was able to donate HOWEVER this time the lady comes hack with blood vials doesn’t say a word I had to ask what is this for? Oh we need to check your protein. I was able to schedule two appointments this morning on day of appointment when I was attempting to change the time I see a message I can’t donate need SPE protein test call this place they never man their phone lines had to drive up see manager see nurse for her to tell me my protein was low! I call BS! 1. I’ve been donating at CSL for years not once did I have any issues! 2. I eat extremely well and workout 4 times a week! Stay away from this grabage place! Go where they appreciate you and won’t lie and cheat you !

This is in regards to the Las Vegas Nevada location on Sahara. While the equipment is absolutely fantastic, the staff is rude, inexperienced, and completely unprofessional. Even with an appointment plan to be there at 2 to 3 hours. Simply not worth it.

Whoever is managing the Oklahoma City location needs fired. They are severely understaffed and employees are burnt out. It took over 3 hours today due to lines and just sitting waiting to be hooked up and then taken off. I feel so sorry for the overworked staff who will probably have to work until midnight because the lines were still there several hours after close. This location has gone downhill I have been giving over a year and each time I go in it is less efficient and takes longer and they got new fancy fast machines. They are horrible.

I am new and I was told that they needed additional information from my provider. i signed a release of information form and they faxed it over to my provider. It has been about 2 weeks and I haven't heard anything and when I call it rings once and goes to VM. I have also emailed them with no response. I called my providers office and they stated they sent over the information that was requested.

They didn't pay me and it was their own mistake.

Absolutely horrible management and staff! Staff that work there are rude and act like they are better than you. Also staff gossip on the floor about donors and staff that they don’t like. VERY,VERY unprofessional! Management and staff members needs to be fired! Also they refuse to pick up or answer the phone! Absolutely horrible!

Location in Waco TX is terribly mismanaged. The company as a whole has a great booking system. The personnel responsible for running this location have a fundamental disconnect in understanding the booking system in relation to staffing scheduling. Facility has 36 stations. Accepts bookings on most mornings for 24 by my estimate and only staffs for 12 resulting in long unnecessary queues. This has been consistently observed over my visits here.

If i could give a negative 5 star rating i would these people are as unprofessional as they come they can't do there job correctly and they will give you the boot for them not doing thier job correctly this is the worst place I've ever been and had to ever deal with they can't get a needle in your arm I've also had my blood shoot across the room a few times because they don't know how to close off the line and yet I got the boot for them not doing thier job gtfo!