James Richard B.
Absolute garbage
Not sure how different binance truly is from binance US but binance US is complete and utter garbage as an exchange. A made an account a month ago, my fiat is still pending verification. When I cancel orders the money does not return to my account for days sometimes. The servers freeze up during rushes, and customer support is none existent. Literally about to say screw it and look for a different exchange. One transfer, a month ago, just vanished entirely even.
Response from Binance.USJun 4, 2026
Hi James, Thank you for sharing your feedback. We’re sorry to hear about your fiat verification, canceled order, platform performance, transfer, and support experience, and we understand how frustrating it can be when funds or account features do not behave as expected. Binance.US and Binance.com are separate platforms, and available features, regions, and support channels may differ. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, including improvements to verification, trading, transfers, and support flows. If you still need assistance, please visit https://support.binance.us/en/ so our team can review your case. Regards, Binance.US