Binance.USReviews of binance.us

Never trust this binance.us web. They charge super expensive on hidden "spread" fee even though they claim zero commission fee. I sold some BTC on it, it charges 4.6% fee on their web: they show the BTC price 69k, but when I sold it, they sold it at 66k. Ridiculous! These people are crooks!

No way to get verified as an H1B foreign national. They do not accept a valid US Driving Licence as it says "Limited-Term" and they do not accept I-797 which is a valid work authorization document. Denying over 600,000 individuals from using the service by not accepting valid US documents is discriminatory.

To start trading I choose Binance because on YouTube everybody says for crypto trading Binance is the best platform but this couldn't be true. This is a scamming company only. I sent $7,000 to my Binance wallet ETH address but still has not been received and it's been more than 20 days. I contacted the support team they said we haven't received any transaction on your ETH address. I provided them payment screenshot but still have not received any response or solutions.

I sent Usd $2k to the address informed automatically from binance system to another provider ( Transak) the transfer was made but I didn't receive the tokens. Binance.US said that the fault was from Transak and transak blamed binance and I lost 2k

I am having account with BINANCE.US Since THREE DAYS I am trying to withdraw my funds to my another wallet, but when I am at last step and receive SMS sec code , I receive message that my "ACCOUNT IS DISABLED" why I don't know so I start cust ser chat on app where no one is able to reply as responsible person even live agent. They replied that he has created issue ticket and Internal team is reviewing your issue, while asking how much time it may take then they answer that there is no TIME LIMIT, I seen that cust service and their staff don't care for CUSTOMERS AND THEIR FUNDS .THEY DON'T CARE IF ITS GET DISTURB OR CUSTOMER LOOSE MONEY IN PAYING FEES AND OTHER CHARGES. Like this customer service what company management thinks that THEY CAN ATTRACT MORE CUSTOMERS TO HAVE ACCOUNTS IN US WITH THEM? I DON'T THINK SO, I NEED TO TRANSFER - WITHDRAW MY FUNDS SUPER ASAP AND NO ONE CARE IN THIS COMPANY FOR THEIR CUSTOMERS. there is no such thing like "GREAT SUPERB CUSTOMER SERVICE" SLOGAN IN THIS COMPANY I like to inform all other investors that please check all the your EXPECTATION from this company before you open an account and invest or deposit your "HARD EARN MONEY" over here as is I have emergency to move and withdraw my money and I am getting stuck and not able to withdraw or transfer it and I am loosing money every moment as not able to withdraw and INVEST IN MY OTHER AC. I AM WAITING TO RESOLVE ISSUE ABOUT MY "ACCOUNT DISABLED" to work normally and fixed by their team. I am NOT HAPPY AT ALL WITH BINANCE CUSTOMER SERVICE " AT ALL . I need to be address my withdrawal issue to be fixed and able to make transaction my ac normally. no one want to waste ttheir time and money.

I have attempted to open an Institutional account with them which requires submitting business documents for verification. Their standard wait time for approval is 2 weeks and the site recommends to contact support if not completed in this time frame. It has now been 4 weeks and I have contacted support agents at least 3 times since. These people (only available via chat) have been completely useless; they cannot provide any information regarding status or timing for approval, or even if anyone has even reviewed any of the documents. They cannot escalate me to anyone who is capable of helping with the issue. They only claim that someone from their email support team will contact me at sometime in the future but cannot provide any timing for that either. It has been 2 weeks since my first contact with support and to date I have received no contact whatsoever. Additionally every agent always end the chat with a flag that says "This issue has been marked as solved" when it clearly is not.

UPDATE: 4 days later and Support is now telling me that I never submitted any documentation. So the hour-long conversation and documents upload 4 days ago was for nothing. What on Earth is going on over there? There's always a bug or something extremely broken on the platform - it's as if no one is actually working on it or monitoring it. This time none of my authenticator codes worked for logging in, though they always have in the past. So I had to send two photos and a video of myself to support in order to reset the authenticator app, though I'm certain the bug is on their side. Now I'm locked out of my account for days waiting for a resolution from Binance Support. As soon as I'm logged in I am transferring my coins to Coinbase and shutting down my account. Binance doesn't feel professional at all.

Sent 10k USDT from my Coinbase wallet to binance us and the deposit never showed up!! I contacted customer services and explained my issue and basically was no help at all.. I Contacted Coinbase as well which they instructed me to reach out to binance because the transaction was successful/completed on their end which was correct as it shows on the blockchain.. gave them my hash id And later told me they see the funds but couldn’t access them cause it’s unsupported on their platform since when was USDT sent on poly or ETh network unsupported? They could have easy have did a reverse which I have had done before on another exchange but not binance!! 😤 Case ID #77491368