Lisa
Follow up to my 5star rating
This is a follow up to my 5star rating. It seems that in order to get me a lower bill, some of my channels were dropped, without discussing or getting my approval. I just spent 2 hrs on the phone with the cable company to get my services back to before.
Response from BillsharkAug 18, 2020
Hi Lisa- Thank for taking the time to share your feedback. Our team did review your case in full and we have voided your invoice accordingly. We are utilizing your case as a training moment with our Sharks for future negotiations. Please reach out to us if there are any further questions you may have for us- our team is always happy to help out!



