shannon O.
AVOID BIKHAM HEALTHCARE AT ALL COSTS
Do yourself a favor and AVOID BIKHAM HEALTHCARE AT ALL COSTS!!! This “company” is an absolute scam. Please save yourself the wasted time, money and frustration. You are better off doing the work yourself because you end up doing so anyways!!! PLEASE BE CAREFUL with the clumps of BOGUS POSITIVE REVIEWS on websites, they are not written by actual clients! We signed with Bikham on 11/02/2022 with promises of quick credentialing and professionalism. It is the end of March now (2023) and we are only ‘in network’ with one of the 12 companies we applied for. We are still waiting for welcome letters from 3 others they say we have been accepted into, however we have yet to see any of that. They also charged us separately for two companies that had merged into one and they didn’t even mention it!!! As for the other companies, despite our daily calls to Bikham for updates, we are in the dark with status. THEY DO NOT CARE ONE BIT ABOUT HELPING YOUR COMPANY GET INTO NETWORKS!!! THEY ARE SCAM ARTISTS/SALES SCUMBAGS. They also give you access to a website now called Credily that is supposed to give you up to date notes about progress….it is also part of the scam. They only update it after you tell them they forgot to call someone on a scheduled date. They have an absolute jumbled mess of crap on it. The sales person did a great job selling us their services, however the people managing our account never return calls, emails, and when they promise status updates, they never actually send them. This has been a nightmare!!! Our company has lost so much money with this scam not to mention time and sanity. We have been passed from one person to the next. They are always full of excuses about computer problems and new programs and IT issues and apologies for previous people, but it's the scam every time. Sweet talkers with nothing to back it up. They all work from home, there is no physical office so the ‘meetings’ they are in when the receptionist makes that excuse are bs. We have lost clients who were unable to pay out of pocket and were hoping to use insurance. We hired Bikham in hopes that they would help our practice be able to service more people and in the process, it has hurt us immeasurably. We contacted the company (again) yesterday asking for a refund and they promised us an email within one hour with detailed instructions about the refund and status updates about where we stand with each company…..it is 24 hours later and that email still has not arrived. ***UPDATE , even after being transferred to the person who fixes things... weekly zoom meetings are being blown off by them! Two of the insurance companies magically never got our applications 6 months ago and were allegedly refiled last week.... its 18 min from a scheduled call with them currently and we don't even have a zoom link! This company is not a company, this is a scam worth jail time. Save yourselves anf run as fast as you can from them, WHATEVER YOU DO, DO NOT USE BIKHAM!!!!