Floyd P.
My Experience with Bikham
My experience with Poonam was excellent. She was extremely knowledgeable, professional, and responsive. I would definitely recommend Bikham.

A leader in providing Healthcare Solutions. Our Healthcare solutions include Medical Billing, Coding & the entire Revenue Cycle Management Spectrum.
Bikham Healthcare (bikhamhealthcare.com) has 676 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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676 approved reviews, newest moderated first
Floyd P.
My experience with Poonam was excellent. She was extremely knowledgeable, professional, and responsive. I would definitely recommend Bikham.
Abdul A.
Poonam was Amazing and very helpful
Renee O.
Can you say DISASTER and CON ARTISTS? Because that’s what Bikham Healthcare is. If I could give them a NEGATIVE 5 stars, I would. The people at Bikham Healthcare are scammers. They take your money upfront and then they do not do the work. Never pay upfront. I am a startup medical practice in Southern California and sought help with credentialing with payers. I contacted several companies but decided on Bikham because they had “good reviews”. I now believe many of those reviews are fake. Consumers need to believe the providers who provide details about their nightmarish experience with Bikham Healthcare. I had more details in my original review, but Bikham Healthcare asked Trustpilot to have me remove the involved corrupt employees names so that these scoundrels would remain free to continue to deceive and defraud. Bikham Healthcare, the CORRUPT company, is responsible for stealing money from me. Bikham Healthcare recommended 17 payors to me. On December 6, 2022, the day I contacted them, Bikham charged me $250 per application. $250 per application for me and $250 per application for my facility. That’s 34 applications for $250 each. They didn’t start submitting any applications until I reached out THREE times asking for an update. Had I not done that no application would be submitted to this day. I had come across reviews that Bikham did not submit providers applications for months costing tons of money in lost revenue. That information concerned me. They did not start submitting applications until January 27, 2023, 7 weeks after I paid them. They only started then because I expressed my concerns about reviews I saw and told them I wouldn’t tolerate that happening to me. I later found out that some of payors Bikham recommended didn’t even offer contracts to OB/GYNs. You’d think they’d know that. They didn’t know about preliminary documents and permits needed to credential with Medi-Cal. Bikham Healthcare even told me some payer panels were closed. When I reached out to those payers whose panels I was told were closed, they stated that they never received an application or letter of interest from Bikham Healthcare. 4 months into paying them upfront, I was only credentialed with THREE payers. I was resigned to doing the work myself before I end up like some of the other unfortunate physicians who were duped by Bikham Healthcare. I have asked for my money back several times, but they refused. Now they do not even respond to my emails. I requested the name of their legal counsel because a lawsuit might be in their future. No response to that either. I agree with other victims that Bikham outsources overseas. I know for a fact that they outsource to a country in SOUTH ASIA. Bikham asked Trustpilot to have me remove the actual country. Will they ask that I remove the continent too? We shall see. After Bikham Healthcare STOLE my money, the only people I heard from where Bikham employees located in SOUTH ASIA. These were the men who “handled” my applications. They barely spoke any English. These men were misogynistic and disrespectful to women. These offshore employees often copied other employees with American names who I do not believe were American (Bikham asked Trustpilot to have me remove the names of the people responsible for ripping me off and screwing up my credentialing). A WARNING to all healthcare professionals: DO NOT USE BIKHAM HEALTHCARE. If you do, you will regret it. You are better off joining an IPA or completing the applications yourself, saving time, money, and unnecessary headache. To those who were harmed as I was, contact an attorney and sue them. A CLASS-ACTION LAWSUIT may be in order too. BUYER BEWARE!!! UPDATE: Bikham Healthcare asked Trustpilot to have me remove the names of Bikham Healthcare executives and their executive positions. Bikham Healthcare still has not refunded my $6,630. I have requested the name of their attorney again. No response to that either. I complained to the Better Business Bureau but Bikham refused to respond to them as well. I decided to find out who the founder of Bikham Healthcare is. I found him on LinkedIn. He is from SOUTH ASIA and allegedly went to college in Australia. No surprise that this is an international enterprise. I suspect most of the employees were in SOUTH ASIA, only a few here. I sent the founder of the company a message that they need to refund me my money. He did not respond. They have an address on Wall Street in New York that is probably is fake too, just like all those “positive” reviews. False and deceptive advertising is a crime. It is a shame that the U.S. allows people from overseas to come here and set up virtual businesses to scam us. This company needs to be shut down and all of their victims should file a class action lawsuit to hold them accountable.
Response from Bikham HealthcareMay 4, 2023
Dear Renee, Thank you for sharing your feedback with us. We apologize for falling short of your expectations, and we assure you that we are committed to improving our services. We have recently revamped our operations to better serve our clients, and we have a new VP of operations leading the efforts to improve our services and regain your trust. We will contact you directly to address your concerns and find a resolution that meets your needs. If you have further questions or concerns, please do not hesitate to reach out to our client delight team at [email protected]. Thank you for your valuable feedback Kindest Regards, Team Bikham Healthcare
Georgina N.
Biirkham Healthcare helped me get certified and got me on the panels of my choice. The customer service is great. You can schedule a meeting whenever you want and talk to real-life people! David also worked rapidly on my case and kept me updated.
Kevin A.
If it was possible I would have given 0 stars!!!!! I am not one for writing reviews typically, but this company is useless! I setup two Therapists to be credentialed with them, and they were all about getting my money as quick as possible but that is where their eagerness stops. I have spent 7 months in this process with nothing to show for it except being more confused than when we started. They dont seem to know what they are doing and anytime there is a problem you get passed to another agent that insist the last person did not know what they were doing and that they would take care of things for you. I have now spoken to 6 different people and when they stop communicating with you and you have to call the company again they just say they will send a message to someone and typically nobody calls you back. The last time they told me that, I let him know that I have already been through this and he just hung up on me!!!! I would find another company!!!!1
Ling
Dylan was great help to me. Thanks a lot!!
Dr K.
Poonam was an amazing representative who made me confident my account would be handled well. She exceeded all my expectations and was always responsive to my inquiries. I highly recommend this group to other physicians.
Esneido A.
Excellent company, I really encourage people to use them, people are very friendly