Bike Rent NYCReviews of bikerent.nyc

Response from Bike Rent NYCApr 2, 2020

Thank you Kurt! We truly appreciate your business and hope to see you again! --Bike Rent NYC

Response from Bike Rent NYCApr 2, 2020

Hello Akio, Thank you very much for your review! We are happy to hear how impressed you were with our top-notch bicycles and our customer service. We hope to see you again!

Response from Bike Rent NYCApr 2, 2020

Hello Vincente, Thank you for riding with Bike Rent NYC! We work hard to maintain our fleet of high-quality bicycles and were happy to see that reflected in your feedback. We appreciate your leaving a review for us and hope to see you again soon.

Response from Bike Rent NYCApr 2, 2020

Hello John, Thank you for riding with Bike Rent NYC! We appreciate your leaving a review for us and hope to see you again soon.

Response from Bike Rent NYCApr 2, 2020

Hello Matt, Thank you very much for your review! We are happy to hear how impressed you were with our top-notch bicycles and our customer service. We hope to see you again!

Response from Bike Rent NYCApr 2, 2020

Hello Sean, Thank you for riding with Bike Rent NYC! Bike Rent NYC strives to create memorable experiences for our guests and their families. We are thrilled that you enjoyed your day with us here in NYC. We appreciate your leaving a review for us and hope to see you again soon.

Response from Bike Rent NYCApr 2, 2020

Hello Kaye, Thank you for riding with Bike Rent NYC! We appreciate your feedback here as it helps us to discover areas which we need to improve upon. We work hard to train our staff on how to provide great customer service. Clearly, this was not what you experienced in our store and we do apologize for that as it is not who we are as a company. We hope to see you again to show you the high level of service that we are capable of offering. Kind regards, Bike Rent NYC

Response from Bike Rent NYCApr 2, 2020

Hello Jen, Thank you for your feedback. While we do have bike mechanics in our stores, we apologize if the bike you received was not up to our normal high-standard. We will certainly address this internally in our efforts to be a better company.