BigtoeReviews of bigtoe.yoga

Jalysa was wonderful I must say. She was punctual, effective in her technique and great customer service!

Kazh was wonderful. This was an excellent experience. It's easy to request a booking. Costs for services are clear and easy to understand. And the practitioner, Kazh was caring and thoughtful and provided a professional, gentle, stress-reducing experience. I highly recommend Bigtoe and Kazh to anyone needing a massage.

She was kind and caring. She was able to make me feel relaxed. I would highly recommend her to anyone I know. First massage in over 20 years.

Nikita did an excellent job! Highly recommended!

I’ve worked for BigToe for 1.5 years now and I really had to do my research on this company after I realized I was never able to speak to anyone on the phone. After doing my research, I discovered that this company is run by people from India which creates many communication issues. They may try their best but they don’t understand how to be transparent and professional at the same time. In the beginning, they were either rude or a little “classist” when I would chat with them in text but they’ve gotten better about that. They don’t let the therapists schedule their week in advance and be notified of appointments far enough in advance to remain a responsible adult. Most all of my bookings were last minute, 2 hours ahead of time. If it was consistent, it would be okay but it’s not, and when I asked them what was going on with my account, why the appointments stop, they just don’t tell me, they say everything is fine, but this happens to me on major holidays like Mother’s and Father’s Day. The last minute booking system means they wait until I am in a massage to send me bookings to go to the next massage. The inner workings of the app are not in communication with the people in the chat system. And from what I understand they simply take the customer’s money when either the customer wants to cancel or the therapist doesn’t properly decline the appointment and since there’s no person to verbally speak to for customer service, there is no way to hold someone personally accountable for it. The application itself is in development mode so they are have access to way more data points in my phone than the average application. In my opinion, BigToe Yoga will never be a fully honest company until you can actually speak to someone verbally from their customer service department. They rely too heavily on the professionalism of the therapists to uphold their company and without the higher standards of education American Massage Therapists go through, their company would fall apart. It feels like they’re using the people who are using this new platform to develop it, and they have NEVER done this before.

Save your money. The worst massage ever. Just a hot mess.

She has the magic touch! That's all I can really say. It was a massage like I've never experienced before. And I get them weekly. I highly recommend her! I felt fantastic the next day.

Very courteous and trustworthy. Very understanding on where to address areas for stress and pain relief!