BigtoeBigtoe is listed under Wellness & Spa.
Bigtoe (bigtoe.yoga) has 397 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Wellness & Spa · Winter Park, Florida
Excellent
Wellness & Spa · Centralia, Illinois
Excellent
Wellness & Spa · Salem, Oregon
Excellent
Wellness & Spa · San Diego, California
Excellent
397 approved reviews, newest moderated first
Gonzalo R.
Extremely professional, very sweet and kind. Knows the exact pressure to take nots away .
Response from BigtoeOct 5, 2025
Thank you for the kind words! We're glad your therapist provided such a professional and caring experience, with just the right pressure to relieve tension. We look forward to your next session!
lily R.
I was charged in full, 4 days in advance. When i reached out to customer support, i was told it was only a "hold". Well, that hold means i don't have access to those funds. Customer support then gave me the link to an article somewhere on the web explaining that this was usual Big Toe procedure. When i told the "person" this article wasn't something available on the app, (which is where i had to go to book the appointment,) i got radio silence. Having money come out of my bank account at wildly random times while citing an article that you have to hunt the web to find is unethical. Getting radio silence from "support" is wrong. Since they have my money now, this will be a one time event, regardless of how well the massage goes. This is not the fault of the masseuse and he will be treated with all of the courtesy that the company did not offer me.
Response from BigtoeOct 5, 2025
We’re sorry for the frustration this caused and appreciate you taking the time to share your feedback. To clarify, the payment authorization made at the time of booking is a standard industry practice to confirm your session, and funds are only fully captured once the appointment is confirmed. That said, we understand how this can feel unexpected, especially if it wasn’t clearly visible within the app. We’ll be working to make this process more transparent moving forward. We also regret the delay in our support response and will be looking into that to ensure better follow-through in the future. Thank you again for your feedback—it helps us improve the experience for all clients.
PENTIC/NADJA A.
Duangta was great she was sweet and professional and I really enjoyed my massage it was a perfect combnation of stretich and massage and she was responsive to my feedback I will definitely call her again!
Response from BigtoeOct 5, 2025
Thank you for your kind review! We're so glad you enjoyed your session with Duangta and that the combination of stretching and massage hit the mark. We appreciate your feedback and look forward to your next booking!
Brent F.
She is very careful and skilled. Would recommend her to anyone. Super care and skilled in her therapy. Working throughout the whole session.
Response from BigtoeOct 5, 2025
We appreciate your recommendation and look forward to your next booking!
Dirk D.
Desi really helped me in my post-surgery recovery with a much-needed deep tissue massage. Her background as a nurse added an extra level of care and understanding, which made a huge difference in my healing. The way she combines her medical knowledge with deep tissue massage is truly amazing—I left feeling both relieved and supported.
Response from BigtoeOct 5, 2025
Thank you for the thoughtful review! We're so glad Desi's expertise and background as a nurse helped support your post-surgery recovery.
Bryan
Xanth, was very professional attentive to our needs and friendly and warm. We will definitely work with her in the future
Response from BigtoeSep 22, 2025
Thank you for your review! We're glad to hear Xanth was warm, professional, and attentive to your needs. We look forward to your next session!
Ddddddd
Awesome experience!!
Response from BigtoeSep 22, 2025
Thank you for your kind feedback!
Ge H.
They will send somebody out even if you don't acknowledge that that's who you wanted. Once you apply for a time and a person, you have a list of people that it's going to go out to but never tells you that you will be automatically booked with someone ! And at no time did I acknowledge any one of those people and no one got in touch with me, yet they sent them out anyway and charged me. Be very careful....
Response from BigtoeSep 22, 2025
We're sorry to hear about your experience and any confusion around the booking process. Our goal is always to match each client with a qualified therapist based on the preferences selected during booking. We understand that clarity and communication are important, and we’re continuously working to improve both. Please feel free to reach out to our support team so we can take a closer look and assist you further.