bigplush.comReviews of bigplush.com

First time shopper and experience was smooth and painless. Shipping was easy and fast daughter was happy and very pleased

i got the six foot rose. With a personalized bow. First thing I noticed after un boxing is it so curved or warped it looked like a " C" when I pulled it out of the box. Then I look at the leaves and two of them were coming apart at the seams. The rose was so wrinkled it barely resembled a rose by valentines it still hadn't relaxed. the bent rod had punctured on the bottom of the stem. The worst part was the personalized ribbon was tied so the personalized part was IN THE KNOT. I didn't even waste my time complaining since I thought bigplush.com was a rip off site and I got ripped off. But since you sent me this I will tell you . I bought my wife some jewelry instead. After I gave her the necklace I then went to my truck and got this so called six foot plush rose. When I showed it to her we had a good time making fun of this thing I had wasted 160 or so bucks on. She called me an idiot for falling for an online scam. Needles to say it hit the trash valentines night. Thanks for nothing. I just received a call from the owner! Got refunded 100% I am going to give these guys another shot. Just no roses:p

I bought the plush moose for my wife and she absolutely loves it! It's exactly as advertised and arrived on time.

The bear i ordered came in perfect condition. However, someone messed up when making the ribbon and misspelled the lettering. I tried several times to contact the company via their email, messaging system through my account on their website, and phone call. No responses for the first two whatsoever; my phone call went through the second time i called, but since it was after hours he said he would leave a message to the morning shift upper management and i would receive an email as to when a replacement ribbon would be shipped. Never received such email. Now i have a bear with an incorrectly written message. Disappointed. Update: i got contacted by Mike who was really friendly and reassured me that a ribbon would be sent out the next day, which it was. Would definitely recommend this company to anyone.

Bought the 3ft Teddy Bear for my daughter for Valentine's Day. It arrived the day before Valentine's Day (I didn't expect it to be here bc I didn't pay extra money & I ordered just a few days before this holiday. I even added the voice recording & personalized ribbon. She adores her bear. It is soft and very, very precious. Just extremely cute. We had a house fire (lightning struck our home) & daughter lost her stuffed animals and she was extremely excited when she got this huge, super precious teddy bear. Thank you!

I ordered the 6foot rose. I was quite disappointed in the packaging. The rose was obvious squeezed and squished into the package. In fact, it looked a bit deformed and I had no choice but to present it as-is on valentine's day. Not very impressive. I will most likely not recommend bigplush to anyone because of this. Valentine's Day is important and presentation is a big part of it... bigplush failed me :(

I ordered this bear for my girlfriend for a change in valentines day gift. She was so surprised and she loved it. It is huge but well worth the price to see the reaction of her face when it was shipped.

I was expecting to have it stuffed with soft material but it was very firm and she put it as "uncuddley" but she still love it. The only other problem is that some of the stitching I found on the bottom seemed weak and was too visible. Other than that, it was pretty good