Big LotsReviews of biglots.com

The Assistant Manager Tia was extremely helpful and knowledgeable of items in the store. The store was very clean, well stocked and organized. Best Big Lot!

I have been by Big Lots to purchase different iterms. At times those items have been furniture pieces, while in other ocassions I go to buydiferent household items. Their customer service is very good. I thank them for existing in the city of Laredo, Texas. Something else is that their everyday prices are low and lack competition.

I ordered a dresser and its all scratched up i will never order anything from them any more i over paid for it and im just unsatisfied with the dresser i will make sure i will tell people not to purchase anything from big lots

Good but a little overpriced.

Customer service by phone in Gastonia, NC was not helpful or friendly. Also charged a $30 late fee for one day late. That is a ridiculous amount. Only shop by cash if you go.

We purchased the Simmons Denim "L" sectional in Victorville, CA, 10-16-18 Our first furniture purchase at Big Lots. We paid extra for delivery/ setup. My husband noticed a leg put on wrong. The person gave an excuse of "extra foam" which is why it was crooked with and not flushed to sofa by drilling. We asked him to redo and he did with much ATTITUDE. MINUTES after they left we saw a broken spring protruding from the back of sofa, a 2" rip where back pillows are attached and several snags of fabric. IMMEDIATELY we called the store. We had to wait a week for the delivery, which we agreed to do. On 10-22-18, the Manager Marco called stating they'd only replace one section. We said NO, requesting full replacement. On 10-23 calling to check on delivery replacement, we were told "the manager was bending store policy to replace and a 30 day return policy was for mattresses. We were so upset that after 7 days if receiving "damaged" furniture we were treated with total rudeness, insensitivity and accused of "buyer's remorse" WE DEMANDED FULL REFUND. Never again will we purchase furniture at BIG LOTS.

I've noticed Big Lots prices on food items are now the same (within pennies, plus or minus) of the prices at Fred Meyer. I used to shop Big Lots for some food items because of the savings but now the savings (if there are any) are not worth the trip. Makes me wonder, is Big Lots now part of the Kroger group along with Fred Meyer?

What in the uncle nephew-son, satellite dish hooked up to the trailer, kool aid without sugar, frozen pizza dinner, five teeth missing, creek water sippin', tobacco dip packin', dumpster diving, tractor driving, yee yee yelling, meth smokin cr