Big Home TaxReviews of bighometax.com

This is the same TurboTax Home & Business I formerly purchased as a CD. Installation was easy, no problems at all, just as it was with the CD. I would have rated as a 5 star, however they billed my credit card as "BIMOSERVICE" located in Singapore, so at first I though it was just another credit card fraud, which caused unneeded stress. They should use their own name for billing, why use another name that can make the charge suspect?

Purchasing and downloading the Individual 1040 was a little tricky. Took a couple of phone calls. But then fine. I finished the Federal portion. However when I got to the state download it was unsuccessful. There was no possibility of it linking to the State download. It stalled over and over. I spent days texting with BigHome who very kindly gave me a new license, and referred me to intuit to complete removing and replacing the software. Then I spent well over 2 hours with Intuit who so very kindly finally downloaded and linked a state portion of the program and I completed the state returns. However, after finishing the state returns, the state return would not efile. I had to print and snail mail the returns for my family. Not fun. After reviewing community comments on Intuit, I learned that many people as early as 2021 had exactly the same problem.

Very good customer service and the code works i don't have any complaints about it

The TurboTax product key number given didn't work. I called the customer service number 1-714-258-6355 on Sunday (4/13/2025), and the automatic response says the number is windthrown. Therefore, I thought this was a fraud seller and had to purchase TurboTax from other retailer (Amazon).

Great, Last minute files tax and found the Big Home Tax. Buy the software and get code # in several minutes. Trusting website through reading customer reviews. Saved me five bucks compared with Costco store

I purchased TurboTax through them, and it worked for a few days. Then it stopped working. I was getting a generic error when trying to pay for e-filing and some googling showed that the probable reason was invalid license. So I called TurboTax, and they confirmed that my license had been cancelled. They didn't say why. I contacted BigHomeTax, and they gave me another TurboTax license code that worked, and I was able to file my taxes. But I would not buy from this company again. The discount I got (compared to TurboTax's price on the official website) is not worth my wasted time and nerves. Also, imagine if this happened very close to the deadline. Nah, I don't need to save $20 to have these issues.

Fast and easy transaction,

I purchased TurboTax Premier in order to do 4 individual returns, one of which was for 2 states. The license let me efile the first State return but after that it was always “Hmm. We have hit a snag.” Each time I wanted to efile a state return, I would have to write and literally beg them for another license code. Then the efile would work. Yesterday I finished the 4th return and of course it wouldn’t efile the state return. I wrote asking for another license code and they have not responded even though I have followed up with more emails. It was a complex return and luckily it let me efile Federal. But it looks like I’m going to have to print the State return. You get what you pay for! I will not do business with this company again.