Big Home TaxReviews of bighometax.com

I see how they are making money now - by selling the same license number to 5 different people. As long as I can use the software, I guess that's OK, but they should be transparent about this. You just need to activate the software as soon as you purchase it, and you won't have any problems. And know that you can't download and install on a new computer. I wouldn't want to do that anyway, so it doesn't really bother me.

I have used BHT for a couple of years with no issues until I went to look at my 2024 tax returns and transfer to my new computer. All of a sudden the return was there but the software was gone so I can't open it. My codes came up invalid. I'm in the process of trying to get the issue resolved thru their text number. Crossing my fingers it gets resolved. I really don't want to have to re-buy 2024 TT Deluxe and 2024 Business!

I purchased TurboTax through them, and it worked for a few days. Then it stopped working. I was getting a generic error when trying to pay for e-filing and some googling showed that the probable reason was invalid license. So I called TurboTax, and they confirmed that my license had been cancelled. They didn't say why. I contacted BigHomeTax, and they gave me another TurboTax license code that worked, and I was able to file my taxes. But I would not buy from this company again. The discount I got (compared to TurboTax's price on the official website) is not worth my wasted time and nerves. Also, imagine if this happened very close to the deadline. Nah, I don't need to save $20 to have these issues.

Had an issue with original activation code, but I did text customer service and they provided me with a new code which worked.

I purchased TurboTax 2024 Home & Business. It downloaded fine but would not install even after several tries. I am running Win10 x64. An email with a phone number for help goes unanswered and their mailbox is full. Tax season is here and I need to get busy but so far this program is not working for me.

The product was a competitive price but the licensing letters and numbers were so small I didn't catch them at first. So it would be a great idea to enlarge them.

Good service but I think I have a computer problem. Because I spoke with intuit, bighome, and Amazon and could not solve the problem. Will try to clear computer to allow a clean slate and try a new download.

Would not transmit to IRS.