Big Home TaxReviews of bighometax.com

I had no problems with using Big Home and would use it again.

Order software from BigHome Tax a few times. No issue with the download and works as it should. It also save the downloads in your account so you can go back to it if you need. I would use it again!

I’ve been purchasing TurboTax from this company for a couple of years because the price is very competitive—significantly less expensive than retail. In my first year, I had an issue with the license key not working after switching to a new computer. Customer service was very responsive, quickly provided a new key, and I was able to successfully file my return. The second year, however, I experienced a major issue with eFiling my state return. Although I was able to prepare the return, I could not eFile it with my state. I contacted both BHT and Intuit TT, but neither company was able to resolve the problem. I ultimately had to print and mail my state return, which was time-consuming, stressful, and frustrating. Overall, the pricing is excellent, and customer support can be responsive, but the unresolved eFile issue was a significant drawback for me.

Download was easy

Quick download and works as it should.

Great site to get discounted turbotax. I have used it 2 years now

This is the same TurboTax Home & Business I formerly purchased as a CD. Installation was easy, no problems at all, just as it was with the CD. I would have rated as a 5 star, however they billed my credit card as "BIMOSERVICE" located in Singapore, so at first I though it was just another credit card fraud, which caused unneeded stress. They should use their own name for billing, why use another name that can make the charge suspect?

Purchasing and downloading the Individual 1040 was a little tricky. Took a couple of phone calls. But then fine. I finished the Federal portion. However when I got to the state download it was unsuccessful. There was no possibility of it linking to the State download. It stalled over and over. I spent days texting with BigHome who very kindly gave me a new license, and referred me to intuit to complete removing and replacing the software. Then I spent well over 2 hours with Intuit who so very kindly finally downloaded and linked a state portion of the program and I completed the state returns. However, after finishing the state returns, the state return would not efile. I had to print and snail mail the returns for my family. Not fun. After reviewing community comments on Intuit, I learned that many people as early as 2021 had exactly the same problem.