BiggerBooksReviews of biggerbooks.com

This is the 2nd time that I have utilized BiggerBooks, I must admit, I have been very pleased with your service. You deliver books quickly which aids me on getting a head start on my lessons. Once, I utilized a different company, they sent me a book that was ruined and then charged me for the damage!! I was totally appalled as I would never damage anyone's property. Needless to say, I will never use them again. BiggerBooks is Better!! Thank you for your services.

They cancelled my order with no notification or notice and claimed the book was available then right after I placed my order it was suddenly unavailable with no clarity on when it would be available

No complaints so far! 👌🏼 Everything seems to have gone pretty smoothly. I found my textbook at the cheapest price on this website, they gave me a coupon, I created an account, placed my order, free shipping and I received my textbook within a few days.

You cancelled 1 book & gave me my money back. But I’ve never heard anything about the other book & that money was not returned.

Order site said book would be shipped on 3-5 days. I paid for expedited shipping to receive it as fast as possible as it was to be a Mother's Day gift. I have never received it 2 weeks later nor has it even shipped yet. Customer service has not replied to me in a week. Apparently Bigger Books doesn't even have the book I ordered! They are waiting for it to come from somewhere else before they ship it and the 3-5 days stated begins. This was not noted on the order website or I never would have ordered from them. And I certainly would not have paid to expedite shipping!! Even though I have an order number, their website does not show my order so I cannot get status update and they do not reply to emailed responses. No way to call them.

This was the worst site I have ever used. I purchased and book and it was cancelled with no communication. The only reason I found out was because the charge was refunded on my card. After I went to repurchase the book, I saw the price doubled. This is a horrible site and seems to have corrupt ethics.

What kind of a garbage company sells a book they don't have in stock? Very hacky, circa 2002 kind of business practice. Would never do business with a shady company like this again.

They give minimal information on the book, it's very easy to mistakingly buy an access code instead of a real text book. It does not state what website the access code is for either. When you receive it, in order for you to even see what you purchased, you need to remove the shrink wrap, which automatically disallows you to return the item once you realize you can't even access the book. I wasted $90 on an access code thinking it was a text book. So disappointed and I can't even exchanged or get my money back.