BiggerBooksReviews of biggerbooks.com

I. Love it all and good company

I received the wrong book; got approval to return the book for a refund; still waiting on the refund even though the book was returned.

I ordered my book on 1/5/24 and paid for expedited shipping and it didn’t ship until 1/11/24 and then it didn’t arrive until 1/17/24. To me there is nothing expedited about that.

The book finally arrived today 10/10/2023, after I paid for expedited shipping (1-5 days) on 9/27/2023. I never received any tracking information to know the status. I'm glad it arrived. Just wish it would have within the time frame I paid extra for.

I need to make sure there is a credit issued to me for the taxes on the order. It was not easy to find the best way to contact you.

Ordering the book was easy, but it doesn't allow for the parent to order and the student to access via his own login credentials. This isn't very visible or intuitive from the start, so we are stuck with my son using my login credentials to get access to the book he needs. Clearer instructions and recommendations for use should be provided.

The second ordering was fine. But the first was was not. I wasn't told that something had happened to my order and that it was canceled. I didn't find out until checking my bank statement. I should have been alerted to the cancellation.

Its cool. Thanks again