Big CartelReviews of bigcartel.com

I’ve been using Big Cartel for years and it’s perfect. Initially I used the free plan, but soon moved on to a paid plan with inventory. There are no hidden charges and 0% taken on sales, just the monthly or annual charge. I am an artist and I love the way that the theme I chose is visual. Customers can see the artwork instantly and also 4 more images if required. Any queries I have had when using the site, which have been few, have been answered quickly by a friendly customer service team and resolved. I don’t understand the negative reviews, in my experience it’s been a great shop window and website/shop for me.

We never received the product we ordered and can't get a response from anyone. Our software was supposed to be delivered via email within 30 minutes to 24 hours. I don't recommend buying from this site.

Intuitive, Easy to use and simple. Im an artist and sell art prints and original art. I set up my store on the couch at my mother in laws house in 2019/2020 and have used it for the past 5 years. There are limitations - but if you are just starting out- it’s a perfect choice.

Any company that hides their address and phone can't have good customer service. I'm sorry. Filed under not trustworthy. I was thinking about setting up a store, but not without a way to contact someone. Stay away.

They raised their prices and guess they don’t care about people who always supported them and paid for a store even with no sales ever. Asked about a discount coupon and they said they don’t do that. Tired of trying to stay with a company that does not care about the seller. Raised their lowest from $9.99 to $15.99. Crazy!

Fijne website om je eigen webshop mee op te kunnen zetten. Erg simpel en snel te creëren en ik ben blij dat het ook mogelijk is om een gratis pakket te nemen. Het enige nadeel is dat ze geen IDEAL of Nederlandse bankrekeningen als betaalmiddel voor klanten ondersteunen.

I believe a lot of the negative reviews here are with the businesses using the Big Cartel platorm, rather than Big Cartel itself. I'm a photographer who was looking for an online store to sell my prints. I looked at a few options such as Squarespace and Shopify, but this one suited me best. Its relatively simple to set up and the ability to import your Etsy store items into the shop is great. That saved a LOT of time. The only issue I had was pointing a domain to the store, but Big Cartel's support was very good at sorting that out. I would say that improvements could be made to the design of dashboard and the store designer, plus the templates you are given to work with are a bit basic in functionality and design. More control over SEO would be good too, but so far I'm happy with everything.

It works well for starters as it can help you build a simple platform however you have to pay for support and specific features I kept the website for a year then out of the blue the package I had went from 19.99 to 30.00. I know the economy is in a need right now but geeeeesh a $10 increase. This was a bit drastic for what they offer. Limited payment options as well. Much more better options available